Our services at a glance

AI-Powered CX Services

valantic looks at customer experience from a holistic perspective – across all touchpoints along the entire customer journey. Starting with well-thought-out digital strategies. From the development of technological solutions in the areas of data management, commerce and customer engagement. All the way to UX/design and digital marketing. Our 360-degree customer experience approach covers all of this. Complex challenges of digital transformation are the daily business of our crew. We are up to such tasks and love to solve them. With all our power and passion.

Contact now Explore our AI CX Service

valantic CX employees playing table tennis

Seriously. Let us impress you!

You expect a lot We Deliver AI-Enhanced Excellence

Our more than 1000 digital enthusiasts at valantic are committed to supporting you in challenging CX projects. Together with you, we develop AI-powered, data-driven strategies that are impressive now and will continue to be for a long time to come. Our goal is clear: We want to and will exceed your expectations. Take your pick—let’s lead the future of CX.

Study Digital 2030: Learn all about digital trends and technologies that will shape your business

Get c-level executives insights from more than 700 decision makers and learn how to harness the power of applied ai. Read our new Trend Study 2030 now!

To the study

24/7 support

Support superheroes you can count on

Accessibility

End-to-end accessibility consulting & realisation: from quick check to implementation, training and monitoring.

AI Visibility & GEO Audit – Visibility in ChatGPT & Beyond

Content Management

Customer Centricity

At valantic, we bring Customer Centricity to life by helping companies understand their customers and create exceptional, personalized experiences that drive long-term success.

Customer Engagement

Customer engagement in the “digital now” stands for the beginning of a new era

CX Monitoring

Take control of your digital performance

Digital Marketing

Ibexa DXP revolutionizes the digital landscape

Enhance your digital presence with a DXP – offering seamless customer experiences and a wide range of services in business and technology. Learn more!

Marketing Dashboard

Marketing dashboard solutions that transform unstructured marketing data into actionable insights. Centralize data, track KPIs, and make smarter, data-driven decisions to optimize marketing performance.

Product Experience Management (PXM)

Shopping is no longer just about purchasing a product. It is about creating an engaging Experience. Therefore, Product Experience Management is essential.

PXM/PIM/MDM/DAM

Quality Assurance and Software Testing

Quality Assurance & Software Testing

System Integration

UX-Design

Adobe Commerce & SAP Expertise For Your Success

Unsere zertifizierten Lösungen für die Systemintegration von SAP und Adobe Commerce wurden als Accredited Partner Solution ausgezeichnet.

Adobe Commerce: Enterprise E-Commerce with AI

All information about the world's leading shop system at a glance

Adobe Experience Cloud

Adobe Experience Cloud – Creating Personalized Customer Experiences

Akeneo

Product experience management by professionals

Bloomreach

Bloomreach as a technology provider offers marketing technology with the power to transform

Cloudinary DAM – Future-Proof Media Management with AI and MACH Architecture

Cloudinary DAM revolutionizes API-driven media management with AI-powered image and video optimization – for maximum efficiency and visual storytelling.

commercetools

commercetools is based on the proven MACH® architecture and thus ideally suited for complex e-commerce solutions.

Contentful

Implement Contentful – the ultimate headless CMS choice for scaling your content!

Contentserv

The all-in-one product experience platform

Customer Engagement Technology

The most comprehensive tech stack expertise in German-speaking Europe

Emarsys

Omnichannel customer engagement platform

HubSpot

Discover HubSpot: Your all-in-one platform for effective marketing, sales, and service. With our expertise in CX and digital transformation, we help businesses integrate and utilize HubSpot successfully.

Ibexa DXP

Ideal for content management, e-commerce, and more: Discover Ibexa DXP – the Symfony-powered solution for exceptional B2B and B2C customer journeys!

Insights⁺

Leverage the power of Veeva MyInsights, and more, with just a few clicks.

Magento Open Source: The flexible e-commerce solution for sustainable growth

Microsoft Dynamics 365

Microsoft and valantic help you link people, data and processes for a hyperconnected business.

MuleSoft

Optimizely

Optimizely One: The AI-powered Digital Experience Platform for Content, Commerce & Personalization

Pimcore

Awesome Pimcore solutions by the original Pimcore founders

pixx.io – Digital asset management with smart AI

Power Platform

Microsoft Power Platform: Unleashing Productivity with Low-Code

Process Manager

Uncover your own business processes in your applications with the Process Manager.

Salesforce

Salesforce is the first cloud-based CRM to deliver innovative platform solutions

SAP Customer Experience

Under its Customer Experience Solutions, SAP unites all the applications for the customer-centric departments in a company.

Scayle

SCAYLE combines leading store technology, international operations and data-driven marketing in one solution.

Shopify Plus

Getting e-commerce done fast. Your Shopify integrator.

Shopware

Create outstanding customer experiences with the no. 1 Shopware Enterprise Partner in German-speaking Europe

Spryker

Service from the #1 full-service Spryker integrator in German-speaking Europe

Storyblok

The future of CMS is bright – and headless!

Syndigo

Future-readiness Multi-Domain MDM

The valantic AI Suite

Thanks to our AI solutions, you can make your e-commerce platform unrivaled

Veeva Commercial Cloud

VTEX

VTEX for Digital Commerce: The Rising Leader in Composable Commerce

Zendesk

Interactive customer service experiences with Zendesk: Benefit from AI-based service that puts people at the centre.

Photo of a team meeting at a standing desk.

The Global Influence of AI on User Experience

AI in UX/UI: Transforming design with speed, innovation, and a user-centric approach, AI complements human creativity and complex problem-solving.

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From Inspiration to Action: Unlock Our Customer Experience Expertise

Hmmm. Then we need to expand our website. Just put us to the test! Of course, we don’t know everything. But our AI-driven know-how in customer experience is outstanding. Even if there’s no page yet for your specific challenge—whether it’s conversational AI, predictive personalization, or real-time journey optimization—we’re already solving it for leading brands.

So where do we go from here? It’s simple:
Get inspired by our AI-powered success stories and insights into how we work. Then reach out. We’ll listen. We’ll co-create. That’s a promise.

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valantic in Salzburg

Agile tandem programming for awesome results

Want to know more about development?

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valantic in Munich

Developing CX strategies with the crew

Your heart beats for CX? Ours does too!