- Case Studies
Win people over across channels in e-commerce and sell more
The customer journey is the linchpin of an e-commerce strategy and should incorporate every touchpoint regardless of the channel. SAP Commerce Cloud (formerly SAP Hybris) is a commerce solution that supports customers across all touchpoints and creates goal-oriented, relevant, exciting experiences. This e-commerce solution connects all digital and physical customer touchpoints on a single, reliable digital platform – including online, mobile, point-of-sale, call center, social media, and print – and enables extraordinary, seamless customer experiences. SAP Commerce Cloud fulfills the requirements of B2B, B2C, and B2B2C equally and helps companies succeed in today’s digital economy.
SAP Commerce Cloud is a flexible, scalable e-commerce solution that is part of SAP’s customer experience solutions software portfolio (formerly SAP C/4HANA).
Anyone who wants to succeed in digital business has to face many challenges. SAP Commerce Cloud helps companies of all sizes and in all industries with the digital transformation.
Offering customers the perfect shopping experience is a challenge – especially given the greater expectations with respect to speed, personalization, and reliability. SAP Commerce Cloud helps companies confront all of these challenges.