Support superheroes you can count on

24/7 support by valantic

The e-commerce world never sleeps – and neither does valantic! Our 24/7 team is here to protect your revenues and reputation. We proactively monitor your business and customer journey KPIs, ensuring that your website always operates at peak efficiency. Say goodbye to sleepless nights and hello to peace of mind!

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Support that saves the day

Here when you need us

At valantic, we’re not just handling tickets – we’re all about achieving tangible results. From 24/7 support and applications monitoring to SLA management, 3rd party escalations, project rescue, ticketing system implementation, and IT infrastructure support: We’ve got the tools to save the day and elevate your business to new heights.

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24/7 CX Monitoring

With countless successful e-commerce projects under our belt, we’ve seen it all. Our CX Monitoring solution is your secret weapon against digital commerce challenges of all kinds. We knock down silos, creating an environment where the entire application flow is monitored in real-time. Issues are resolved before your customers even notice, ensuring a seamless experience that keeps them coming back for more.

Learn more about CX Monitoring
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valantic has your back – always!

Support services for non-stop digital performance

At valantic, we believe in the power of a dedicated in-house support team. Our support superheroes work under one roof, sharing the same vision and goals. From the moment our Level 1 Support answers your call, you’ll experience maximum trust, seamless communication, and immediate results. We’re not just a support team – we’re part of your team!

Welcome to the future!

Where customer centricity is more than a buzzword. Leave it to valantic to bring creativity, innovation, and reliability to every project. Together, we’ll conquer the e-commerce and customer experience world and make your business soar! Always with a focus on exceeding customer expectations.

Lichtfurchflutete Eingangshalle des valantic CX-Büros in Mainz

Tell me more about ...

CX Monitoring

Take control of your digital performance

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Optimize your digital purchasing processes!

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Data-Driven Marketing

Driving force and space opener in the “digital now”

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Reference cases

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24/7 Adobe Commerce support for Rossignol

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24/7 Adobe Commerce support for Rossignol
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Driving Retail Support Quality at Fenix Outdoor AB

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Driving Retail Support Quality at Fenix Outdoor AB

Ready for customer experience excellence?

Just give us a call!

Nik Santrac

Nik Santrac