- Case Studies
SAP CPQ creates integrated, automated quotations
Speed is crucial today. Precisely in sales, it’s important that customers get quotes quickly. With complex products and customer-specific requirements, the quotation process can be time-consuming and subject to errors. This doesn’t have to be the case: SAP CPQ can simplify and speed up the quotation process.
SAP CPQ supports sales employees with “guided selling,” in order to find the right product for the customer faster, calculate the prices more easily, and configure the products so they are valid. With SAP CPQ, new quotations are created based on pre-defined templates or existing quotations and further processing is documented so it can be traced. Standardized quotation processes make creating quotations easier and all interactions including quotation sending, approvals, etc. are mapped in the system.
This way, it is possible to create a valid quotation in the shortest possible time starting with a customer’s complex request for quotations.
SAP CPQ is integrated with many other programs, including SAP C4C, S/4HANA, DocuSign, and Adobe Sign, just to name a few. Thanks to the integration of customer, price, and product data from other IT systems, quotations are always up-to-date and customer-specific. Quotations, contracts, orders, and invoices are networked and can be called up transparently at any time. SAP CPQ also closes the gap between sales and production. With interlocking of the processes, the finished quotation can be transformed directly into an order including detailed production data. The integration of SAP CPQ in SAP C/4HANA also enables extensive, comprehensive evaluations that are important for controlling sales and production.
With SAP CPQ, approval processes can be automated and made more efficient. For example, quotations trigger an approval process if they exceed discount thresholds or include non-standard conditions. Price reductions are either granted automatically or, if they violate your margin or other rules, they are passed along automatically for approval. There are no limits to approval workflows in CPQ. Time-consuming approval processes are eliminated, quotation creation goes much faster.
Solution Architect, valantic
”“SAP CPQ speeds up sales processes a lot. Projects have demonstrated that costs for quotation and order processing are reduced significantly.”“