Take control of your digital performance
Tired of dealing with unexpected downtime and failed orders? Boost revenue with valantic's CX Monitoring. Gain real-time insights and control over your tech architecture for seamless sales and superior customer experience. Over 200 customizable KPIs ensure online store success.
With valantic’s CX Monitoring, you’ll experience an unprecedented shift in your business. Our in-house solution empowers you to optimize revenue, reduce costs, and enhance customer experience through data-driven insights and 24/7 monitoring of all relevant KPIs. A new era of informed decision-making and taking charge of your digital success has begun!
End-to-end visibility and issue resolution
Real-time observation of marketing, order, payment and sales KPIs
valantic’s CX Monitoring solution allows you to make better data-driven decisions by getting the full picture of what’s happening in your digital ecosystem. We offer more than 200 key performance indicators (KPIs) that are calibrated to your specific business thresholds – while our competitors only monitor a fraction. These KPIs provide real-time insights into the metrics that matter most to your digital success. Stay ahead of the competition by leveraging our constantly evolving KPIs, which are based on customer feedback and industry best practices.
Quick resolution of success-critical issues and performance impairments
No more unexpected downtime, failed orders, revenue losses or frustrated customers: By gaining a real-time overview of what’s happening with your systems, including thresholds that – when crossed – trigger an alert, issues can be escalated and resolved quickly. This ensures an excellent customer experience on the part of the user and uninterrupted sales and performance on your company’s side.
The more complex the technology architecture the harder it is to scale or fix by simply increasing manpower. That’s where valantic comes in. CX Monitoring is a solution designed specifically for digital retailers that want to get the most out of their online presence and system landscape. Many of our clients already have an existing online shop based on:
Salesforce Commerce Cloud
A comprehensive solution for complex business
SAP Commerce Cloud
Influencing business directly
State-of-the-art solution: Adobe Commerce
Headless commerce websites
At valantic, we are passionate about revolutionizing the way businesses achieve digital success. We understand the challenges faced in online retail, and our comprehensive monitoring system is designed to address these challenges head-on.
Here’s what to expect from our CX Monitoring solution:
Our team of experts will guide you through a seamless implementation process, ensuring a smooth integration of our CX Monitoring solution into your existing systems. We’ll work closely with your organization to understand your unique requirements and configure the solution to deliver maximum value.
Tell us what you have in mind.