On the path to becoming a service company
Today we call ourselves a service company — and not without reason, for the service industry has become increasingly important. The service industry in Germany is the largest and fastest-growing economic sphere.
With an employment rate of more than 70%, it is one of the most important labor-political sectors and makes the largest contribution to gross domestic product. In 2016 alone, according to the German Federal Statistics Office, it amounted to nearly EUR 2 billion.
What characterizes the service industry is, among other things, the high deployment of personnel with low consumption of resources. Service providers and service are inextricably linked here. Whether an improvement of the quality of life for private demand or the improvement of competitive ability for companies – the service sector addresses many different areas.
The dynamic of digitalization particularly affects production-related services with strategic significance for company success such as software development and research & development. With increasing digitalization, therefore, many new topics will arise, with which we will be glad to assist you.
Case Study
Finance Monitor Provides Maximum Transparency at the Ministry of the German-Speaking Community of Belgium
Based on the business intelligence solution IBM Cognos BI, valantic develops a finance monitor for the Ministry of the German-Speaking Community in Belgium. Thanks to this online tool, current budget figures – income, expenditures, liabilities, etc. – can be viewed at any time and from around the world. This way, the government wants to provide the German-speaking community with maximum transparency for its citizens.
Finance Monitor Provides Maximum Transparency at the Ministry of the German-Speaking Community of Belgium
Case Study
AOK Niedersachsen significantly improves policyholder service with IBM Cognos
AOK Niedersachsen is the tenth-largest health insurance company in Germany. In Germany, companies that provide statutory health insurance are subject to a high degree of state regulation. For this reason, it is crucial for AOK Niedersachsen to stay agile and continuously boost overall corporate performance. Supported by IBM Business Partner valantic the company implemented a comprehensive database and a flexible BI system that supports planning, reporting, analysis and forecasting.
AOK Niedersachsen significantly improves policyholder service with IBM Cognos
Case Study
Central Access with SAP without Media Discontinuity at Mesago
The valantic customer Mesago is a subsidiary of Messe Frankfurt and counts approximately 2700 exhibitors and 100,000 visitors each year. The company wanted a system that fulfills the requirements of modern customer data management and offers channel-independent, personalized communication. valantic’s result was an all-around view of the customer, thanks to the complete reinstallation of SAP CRM, SAP ERP, and SAP BW, and the additional connection of third-party applications.
Central Access with SAP without Media Discontinuity at Mesago
Martin W. Vierrath
Senior Sales Manager
valantic Business Analytics