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Customer Experience July 10, 2025
AI-based search systems such as ChatGPT and Google SGE are changing how content is found and read. What does this mean for your SEO strategy? Our article shows you how classic SEO measures can be specifically supplemented in order to optimally prepare content for generative AI. Find out what is behind terms such as LLMO and GEO and stay visible in the digital transformation.
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Financial Services Automation October 14, 2020
valantic assists banks with outsourcing investigations
For investigations and exceptions with valantic’s FinCase, banks have the choice: The software cannot only be operated on premise or in the cloud but can also be outsourced as Business Process as a Service (BPaaS).
valantic assists banks with outsourcing investigations
#valanticworld October 13, 2020
SAP S/4HANA – Experience Agile Project Methodology Live
Nils Meißner is Project Manager SAP S/4HANA and has been with valantic since April 2019. In the interview, he gives us insight into the SAP project world, talks about the challenges of project business, and explains what he likes about valantic as an employer.
SAP S/4HANA – Experience Agile Project Methodology Live
Digitalization Services October 6, 2020
The E-Invoice – a Required Step toward Digitalization
With the introduction of the statutory regulation on electronic invoices ( e-invoices) in public administration, digitalization in finance and accounting is being further promoted. But what exactly is the e-invoice regulation about?
The E-Invoice – a Required Step toward Digitalization
Customer Experience October 1, 2020
Case Study: User-Centered Quotes with SAP® CPQ: “Solution Quote at Bizerba – as unique as your fingerprint!”
Sales at Bizerba needed a tool to create complex quotations that unites all these dimensions in a single interface. At the same time, the company wanted to provide its customers with a clear quotation document for a custom-tailored solution at the touch of a button. This is where the idea for Solution Quotes came from.
Case Study: User-Centered Quotes with SAP® CPQ: “Solution Quote at Bizerba – as unique as your fingerprint!”
#valanticworld September 29, 2020
From On-Premise to the Cloud – How Projects are Developing
Michael Bader is Managing Consultant in the Mannheim location and has been with valantic CEC Deutschland since 2005. He tells us in the interview why a close customer relationship is important and what he's especially proud of.
From On-Premise to the Cloud – How Projects are Developing
Customer Experience September 25, 2020
“Systems will adjust to people, not the other way around”
Thomas Wieberneit is a CRM practitioner of many years. At valantic he is responsible for the topics sales, marketing, service, collaboration, customer loyalty and customer experience. In an interview, he reveals how he sees the future of digital customer experience and which trends companies should prepare for.
“Systems will adjust to people, not the other way around”
Customer Experience September 24, 2020
On the path to the customer-centered and intelligent company
The digital transformation in companies is progressing more and more. But the future belongs to customers and lies in the intelligence to provide them with the most perfect customer experience possible. With the customer at the center of attention, the path to the Intelligent Enterprise is thus marked out and indispensable. New technologies such as artificial intelligence, predictive analytics and the Internet of Things (IoT) will be increasingly in demand.
On the path to the customer-centered and intelligent company
#valanticworld September 23, 2020
Perpetuating entrepreneurial resistance together
In the IT user study published by Lünendonk on 22 September 2020, "The Market for IT Consulting and IT Services in Germany", 76 IT service providers share insights on developments, trend topics and future forecasts. In an interview, our CEO Holger von Daniels also talks to Lünendonk about growth, success and the holocratic management structure at valantic.
Perpetuating entrepreneurial resistance together
Customer Experience September 23, 2020
Customer experience comes first at the intelligent enterprise
The future belongs to the customers. After all, they are the ones who pay in the end and increase the turnover of a company. In order for this to happen, the buyer or prospective buyer must feel absolutely comfortable with the service and product in each of his buying cycles. How does a company manage to provide its customers with a perfect buying and repurchasing experience?
Customer experience comes first at the intelligent enterprise