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Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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SAP Services March 29, 2022

SAP BW/4HANA or SAP Data Warehouse Cloud?

SAP BW/4HANA or SAP Data Warehouse Cloud or even a combination of both solutions?

Modern business team discussing new ideas at the office. Business people on meeting in modern office. Colleagues smiling and talking at board room. Brainstorming

SAP Asset Lifecycle Management March 26, 2022

Using S/4HANA in asset management

SAP S/4HANA takes asset management to a whole new level: Real-time data, connected processes, and modern technologies ensure transparency and efficiency. Discover how companies can benefit and what to consider when making the switch!

Business people taking a break after the meeting. Two colleagues talking and laughing in conference room while drinking coffee.

SAP Services March 22, 2022

SAP Credit Management in SAP S/4HANA: Recognize Default Risks Early On

The new SAP Credit Management in SAP S/4HANA bundles the full spectrum of credit management tasks in a single solution. Users can anticipate and minimize default risks with Documented Credit Decisions.

Daniel Völker, Lead Consultant Data Science & Conversational AI

#valanticworld March 17, 2022

What Does a Data Scientist Do?

Our colleague Daniel Völker from Berlin tells us something about his role as Lead Consultant Data Science & Conversational AI at valantic and how he wants to develop in this area.

Colleagues discussing over digital tablet

SAP Services March 15, 2022

Fiori App: Bulk Price Maintenance in Just a Few Clicks

The Fiori app Manage Prices – Sales expedites the maintenance of condition records and bulk prices which reduces the workload of sales staff. The app is included in the SAP S/4HANA standard and is ready for use in an instant.

SAP Asset Lifecycle Management March 10, 2022

Mobile maintenance: streamlining processes on the go with SAP Asset Manager

Mobile maintenance enhances maintenance processes by making them more efficient and flexible. Service technicians gain the added advantage of direct support from the manufacturer. In this article, we outline the key requirements for mobile maintenance and highlight the essential questions companies should address beforehand.

Picture of Sebastian Winter, Junior SAP Analytics Consultant at valantic in Hamburg

#valanticworld March 8, 2022

SAP Analytics: A Journey into the World of Data

Sebastian Winter takes us along on his journey from holding a student job to a position as Junior SAP Analytics Consultant at valantic in Hamburg.

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SAP Services March 2, 2022

SAP S/4HANA Survey 2022: Is RISE with SAP Driving the Switch to the Cloud?

valantic’s 2022 survey on the market development of SAP S/4HANA is now under way. The survey serves as the basis for the annual study that valantic is now conducting for the fifth time in a row. This year’s survey focuses on the cloud and RISE with SAP offering.

Blogpost-picture of Stefanie Meyer inclueding 3 photos in the front. On the first you see a valantic cup, on the second you can see Stefanie Meyer (laughing) and on the third you see Zurich. In the Background you can see a picture of Switzerland´s mountains. rtisch steht, auf dem zweiten ist eine Luftaufnahme von Zürich und auf dem dritten ist Stefanie Meyer in einem Ruderboot zusehen.

#valanticworld February 17, 2022

Planning & Analytics Consultant: The Ideal Combination of IT, Financial Business, and Service

Our colleague Stefanie Meyer from Zurich reports on how it is possible to change to an IT career in the valantic family and how optimal training will quickly familiarize you with tools and processes.

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Why so many AI pilots in Customer Service fail – and how to make them work