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Digital Travel by valantic

Digital transformation in tourism: platforms, data & AI

Digital technologies and AI are fundamentally changing tourism. Guests search, plan, and book differently than they did just a few years ago. At the same time, expectations for platforms, content, data, and processes continue to rise.

We help destinations, LTOs, and cable car operators strategically evolve their digital ecosystems, from platforms and data to system integration and AI-powered solutions.

AI generated
Digital Travel

Technology & integration expertise

For many years, we have been integrating leading platforms and systems across the tourism industry, including Pimcore, Feratel, SKIDATA, TeamAxess, Incert, and Outdooractive.

Your digital transformation partner in tourism for more than 20 years

Digital transformation in tourism is not a one-time project. It is an ongoing process of evolving platforms, processes, and digital experiences.

We help destinations, LTOs, and cable car operators build digital ecosystems that are ready for what comes next. We understand the challenges tourism organizations face as well as the complexity of their technology landscapes, allowing us to develop digital solutions that deliver lasting value.

We combine strategic consulting, technology implementation, and continuous development, working closely with our clients every step of the way.

What sets us apart

In-depth understanding of destinations, LTOs, and cable car operators

A holistic perspective on platforms, data, marketing, and processes

Long-term partnerships instead of short-term project engagements

Access to the valantic Group’s expertise in customer experience, data & AI, commerce, and software engineering

Digital ecosystems instead of stand-alone solutions

Successful digital transformation in tourism is not built on individual websites, tools, or campaigns. What matters is how platforms, data, content, marketing, and commerce work together.

We create digital ecosystems that intelligently connect existing systems and support the entire tourism journey, from initial inspiration and booking to long-term guest engagement.

Digital Ecosystem AI generated

Common challenges

Technology landscapes that have grown increasingly complex over time

Disconnected processes across platforms, booking, and marketing

High levels of manual effort caused by siloed solutions

Limited data transparency

New demands driven by AI and changing search behavior

Our goal is to reduce complexity and create a strong foundation for sustainable digital growth.

Pimcore as the foundation for digital tourism platforms

Pimcore Logo

Today’s digital platforms need to do far more than manage content. Content, data, booking processes, and digital services need to be orchestrated from a central platform.

That is why we use Pimcore as the foundation for modern tourism platforms in many of our projects. As a Pimcore Global Partner, we develop scalable platforms that bring together information from a wide range of sources, structure it, and make it available across channels.

With Pimcore as a central data hub, information from third-party tourism systems can be collected, enriched, and distributed across multiple touchpoints. The result is a high-performing digital ecosystem that seamlessly connects content, data, and processes.

Pimcore as the central hub for

Content management

Data management

Product & experience information Management

Multi-channel publishing

Personalization

Commerce processes

The result: one central platform instead of a collection of siloed solutions.

Integrating complex tourism technology landscapes

Destinations, LTOs, and cable car operators rely on a wide range of specialized systems. Websites, booking engines, ticketing, guest data, payments, marketing, and content often come from different providers.

Our strength lies in intelligently connecting these systems to create seamless digital processes.

From Feratel integrations and connections to SKIDATA and TeamAxess to complex CRM, payment, and marketing integrations, we bring years of experience across the entire tourism value chain.

Experience with leading platforms and systems

What matters is not the individual integration, but how all systems work together within a connected digital ecosystem.

AI-ready tourism

AI tourism AI generated

AI is changing how guests search, compare options, and make decisions. Visibility is increasingly shaped by AI-powered answer engines, generative search experiences, and new forms of digital interaction.

That is why we are taking a close look at how tourism platforms, content, and data structures can be prepared for this shift.

Current focus areas

AI visibility

Generative Engine Optimization (GEO)

Intent-based search

Knowledge graphs for tourism

Content integrity

Web MCP

We continuously bring these insights into the strategic development of platforms, data, and digital experiences. Our goal is to help destinations, LTOs, and cable car operators stay visible, relevant, and ready to act in an increasingly AI-driven environment.

Long-term partnership instead of short-term projects

Digital transformation does not end at go-live. Platforms, technologies, and requirements continue to evolve.

That is why we see ourselves not as a short-term project partner or tool provider, but as a long-term strategic partner. We support tourism organizations from strategy and implementation through the continuous development of their digital ecosystems.

Our approach

  1. 1

    Make requirements clear and transparent

  2. 2

    Develop solutions together

  3. 3

    Continuously evolve systems

  4. 4

    Build long-term capabilities within organizations

Together, we create digital systems that work today and continue to deliver value tomorrow.

Selected tourism projects Digital ecosystems in action

Our projects range from integrated tourism platforms for destinations and cable car operators to complex booking and ticketing integrations and data-driven strategies for visibility, personalization, and continuous digital development.

steiermark Logo white
Two diverse couples are sitting in the sun in front of the clock tower in Graz, enjoying themselves.
  • Pimcore

New website for Styria and its holiday regions

New website for Styria and its holiday regions
Schladming-Dachstein Logo weiß
kier carving on a freshly groomed slope in Schladming Dachstein, with snowy mountains and a pine forest in the background.
  • Pimcore

Digital platform for Schladming-Dachstein

Digital platform for Schladming-Dachstein
Ski Arlberg logo in white
Two skiers carrying their skis on their shoulders in Ski Arlberg
  • Pimcore

Ski Arlberg: digital platform & multi-cart

Ski Arlberg: digital platform & multi-cart

Let’s talk about your digital future

Whether your focus is digital transformation in tourism, platform strategy, system integration, or AI, we work with you to develop digital solutions designed to deliver lasting value.

Portrait of Georg Koch, valantic CX

Georg Koch

Chief Consulting Officer

valantic Austria