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Digitalization January 22, 2026

Digital Sovereignty: Between Billion-Dollar Investments and Strategic Autonomy

On December 11, 2025, Amazon Web Services (AWS) published the European Sovereign Cloud Sovereign Reference Framework (ESC-SRF). Eighteen months after the €7.8 billion investment in Brandenburg, we can now assess what has actually been achieved. The result: this is a technical implementation, not symbolic politics.

Digitalization December 18, 2025

Agentic Commerce: Why payment service providers need to act now

AI-driven commerce is transforming how consumers shop, with intelligent agents streamlining discovery, decision-making, and payments. Payment Service Providers must evolve to support agent-led journeys, integrating with AI ecosystems to remain relevant. Those who modernize their systems gain a strategic advantage, while those who don’t risk losing ground in this fast-changing landscape.

Artificial Intelligence December 17, 2025

The New Automation Stack: Why AI Agents, Orchestration, and Generated Software Are Defining the New Standard

Automation is evolving from execution to decision-making: AI agents assume responsibility within clear boundaries. To ensure that this remains scalable and controllable, orchestration becomes a stabilizing layer. And generated software no longer turns digitalization into a project, but rather a product that can be created flexibly - in line with the process, architecture and requirements.

Customer Experience December 16, 2025

Scaling customer loyalty with Agentic AI and self-service

Eliot shows how AI, Agent Assist, and Self-Service can make customer service scalable without losing the human touch. In our interview, Eliot COO Michaela Schmidke-Puchtinger shares best practices, concrete use cases, and recommendations for companies that want to make their service more efficient, faster, and more customer-centric.

Customer Experience December 11, 2025

Multi-agents: The next evolutionary stage of AI in marketing

Multi-agents represent the next stage of AI in marketing. Instead of relying on isolated tools, multiple specialized agents work together in parallel, enabling faster decisions, stronger content, and scalable optimization processes. This article shows how multi-agent systems structurally support marketing teams and strengthen them strategically.

Customer Experience December 2, 2025

Who’s brave enough to try our LLM Tracker?

valantic's LLM Tracker Dashboard provides insights into how your brand is visible and represented in AI models such as ChatGPT, Google AI Overviews, and Perplexity. Read on to learn what the LLM tool can do, how it works, and how you can be among the first to test it.

Supply Chain & Procurement December 2, 2025

Avoiding supply bottlenecks – securing the supply of goods

Supply bottlenecks jeopardize production, sales and customer relationships. This makes it all the more important to identify causes at an early stage and initiate targeted countermeasures. Clear planning, digital tools and early warning systems can effectively strengthen the resilience of the supply chain.

Customer Experience December 2, 2025

Product configurators in modern e-commerce – significance, benefits, and trends

Product configurators are key drivers of today’s e-commerce experience. In this interview, Maria Kern discusses how businesses can benefit from personalized customization, product advisors, and visual presentation – and how AI, AR/VR, and IoT are shaping the future of these solutions.

Digitalization November 27, 2025

Agentic Commerce Protocol: Redefining E-Commerce with OpenAI and Stripe

The Agentic Commerce Protocol (ACP), developed by OpenAI and Stripe, is redefining e-commerce by enabling AI agents to conduct secure, scalable transactions autonomously. Using Shared Payment Tokens and robust cryptographic verification, ACP ensures seamless interactions between AI agents, merchants, and consumers, paving the way for the future of autonomous commerce.