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A man in a retail store is trying on different outfits in front of a smart mirror, using AI. AI generated

Customer Experience September 18, 2026

From webshop to virtual try-on: how AI is making its way into retail stores

Digital interfaces such as smart mirrors turn AI in the store into a tangible business case. What potential does this hold for the customer experience and in-store personalization? Matthias Vollmer explains how the retail industry can combine the best of both worlds and turn physical touchpoints into an intelligent part of the omnichannel journey.

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Shot of a group of colleagues using a computer together during a late night at work

Customer Experience December 11, 2025

Multi-agents: The next evolutionary stage of AI in marketing

Multi-agents represent the next stage of AI in marketing. Instead of relying on isolated tools, multiple specialized agents work together in parallel, enabling faster decisions, stronger content, and scalable optimization processes. This article shows how multi-agent systems structurally support marketing teams and strengthen them strategically.

Multi-agents: The next evolutionary stage of AI in marketing
Young Businesswoman using digital tablet

Customer Experience December 2, 2025

Who’s brave enough to try our LLM Tracker?

valantic's LLM Tracker Dashboard provides insights into how your brand is visible and represented in AI models such as ChatGPT, Google AI Overviews, and Perplexity. Read on to learn what the LLM tool can do, how it works, and how you can be among the first to test it.

Who’s brave enough to try our LLM Tracker?
A man in a white shirt stands in the warehouse and checks new deliveries on his Ipad

Supply Chain Management & Logistics December 2, 2025

Avoiding supply bottlenecks – securing the supply of goods

Supply bottlenecks jeopardize production, sales and customer relationships. This makes it all the more important to identify causes at an early stage and initiate targeted countermeasures. Clear planning, digital tools and early warning systems can effectively strengthen the resilience of the supply chain.

Avoiding supply bottlenecks – securing the supply of goods
Portrait of Maria Kern, Senior Frontend Architect of valantic

Customer Experience December 2, 2025

Product configurators in modern e-commerce – significance, benefits, and trends

Product configurators are key drivers of today’s e-commerce experience. In this interview, Maria Kern discusses how businesses can benefit from personalized customization, product advisors, and visual presentation – and how AI, AR/VR, and IoT are shaping the future of these solutions.

Product configurators in modern e-commerce – significance, benefits, and trends
Junge Frau mit Brille bestellt über ein Tablet Waren.

Digitalization Services November 27, 2025

Agentic Commerce Protocol: Redefining E-Commerce with OpenAI and Stripe

The Agentic Commerce Protocol (ACP), developed by OpenAI and Stripe, is redefining e-commerce by enabling AI agents to conduct secure, scalable transactions autonomously. Using Shared Payment Tokens and robust cryptographic verification, ACP ensures seamless interactions between AI agents, merchants, and consumers, paving the way for the future of autonomous commerce.

Agentic Commerce Protocol: Redefining E-Commerce with OpenAI and Stripe
Drei Personen arbeiten nachts in einem Büro gemeinsam an einem Schreibtisch und schauen auf einen Laptop-Bildschirm.

Microsoft Fabric November 26, 2025

Digital Twins made easy – Meet the new Microsoft Fabric feature

Do you use Microsoft Fabric and want to create or use digital twins? At the Fabric Conference, Microsoft introduced the new Digital Twin Builder—an exciting feature that natively integrates digital twins into Microsoft Fabric. Discover it now with valantic.

Digital Twins made easy – Meet the new Microsoft Fabric feature
A smiling elegant female using her smartphone while sitting on the cozy sofa in the living room.

Customer Experience November 25, 2025

GEO – The Fast Future Road to Business Success

Generative Engine Optimization (GEO) is emerging as a key discipline in digital marketing. AI chatbots are becoming central entry points in the customer journey. Brands that do not appear in these interactions risk losing visibility. This article explains how GEO works and outlines the seven pillars of successful implementation.

GEO – The Fast Future Road to Business Success

Customer Experience November 24, 2025

Measuring what matters: setting the right KPIs in pharma marketing

Accurate and near real-time marketing data are essential for impactful pharma marketing. This article explores how reliable, timely data builds trust, drives smarter decisions, and enables marketers to monitor campaigns, address compliance risks, and create personalized experiences. Learn why data accuracy and speed are the foundation of success in the pharma industry.

Measuring what matters: setting the right KPIs in pharma marketing
Young woman using laptop and packing packages, fulfilling online orders. E-commerce and online shopping helps small business. Working from home concept.

Customer Experience November 20, 2025

Complete-the-Look: Effective cross-selling with AI in e-commerce

Cross-selling meets artificial intelligence: With a “Complete-the-Look” feature, retailers can transform their product pages into inspiring shopping experiences. AI analyses style, color, and context, identifies possible combinations, and automatically recommends matching items - efficient, personalized, and engaging.

Complete-the-Look: Effective cross-selling with AI in e-commerce
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