Skip to content
Blog

Customer Experience

No company can succeed today without exceptional customer experiences. Everything in the blog category “Customer experience” revolves around the topics of customer experience management, customer journey development, CRM consulting and implementation, marketing automation, e-business and e-commerce, B2B portals and marketplaces, and design and UX development.

Smiling business woman working on laptop at a warehouse. Businesswoman with a laptop working at a distribution warehouse.

Customer Experience September 17, 2024

Enhancing Content Creation with a Content Marketing Platform Like Optimizely

Efficient content creation with a content marketing platform like Optimizely. We present the solutions and discuss the possibilities for the system.

Enhancing Content Creation with a Content Marketing Platform Like Optimizely
Customer Excellence in der Pharma-Industrie

Customer Experience September 11, 2024

Customer Excellence in Pharma – a holistic approach

We discuss why investing in customer excellence in pharma and life science is important. It’s a combination of processes, people, technology and data.

Customer Excellence in Pharma – a holistic approach
A woman in a wheelchair sits in a café in front of her laptop, checking if her online shop is accessible.

Customer Experience September 10, 2024

Is My Online Shop Accessible? – A Practical Guide to Digital Accessibility

Digital accessibility is not only a mandate of fairness but also a smart business decision. It's high time for e-commerce to take a step towards inclusion and equality. But how can you make your online shop accessible and EAA-compliant? Our latest blog post provides concrete recommendations with a practical guide.

Is My Online Shop Accessible? – A Practical Guide to Digital Accessibility
Young Businesswoman using digital tablet

Customer Experience August 24, 2024

Composable Commerce: Why it takes more than just a flexible technology stack

Composable commerce is reshaping e-commerce. Discover how it's not just about tech, but about creating responsive, customer-centered business models.

Composable Commerce: Why it takes more than just a flexible technology stack
Frau mit Blume KI Kaufentscheidung

Customer Experience August 21, 2024

Wake-Up Call for the CPG Market: How AI Influences Purchase Decisions

Discover how AI is influencing the CPG market and changing purchasing decisions. Find out how AI is changing the customer journey in our report.

Wake-Up Call for the CPG Market: How AI Influences Purchase Decisions
High angle view of group of business people shaking hands

Customer Experience June 27, 2024

Setting up a business process on the Power Platform: with or without Process Manager?

Explore the stark differences in setting up business processes on the Power Platform with and without the Process Manager, highlighting how it adds structure, saves time, and enhances collaboration.

Setting up a business process on the Power Platform: with or without Process Manager?
Diverse group of businesspeople discussing work while standing together in a bright modern office corridor

Customer Experience June 20, 2024

Unlocking process orchestration: introducing the process manager

Discover how Process Manager transforms process orchestration within Microsoft Power Platform, offering intuitive BPMN-based design, execution, and monitoring for enhanced business-IT collaboration.

Unlocking process orchestration: introducing the process manager
Happy young woman drinking a cup of tea or coffee in an autumn morning.

Customer Experience June 17, 2024

Coffee and customers: how Salesforce is brewing the future of CRM

Imagine a near future where businesses, powered by Salesforce AI, predict your needs and personalize your experiences seamlessly. At 'Café Futura', your favorite coffee and rewards await you without asking. This is the future of CRM—intuitive, immersive, and ethical. Ready to join this transformative journey with Salesforce, where customer relationships are elevated to an art form?

Coffee and customers: how Salesforce is brewing the future of CRM
Pimcore inspire event-4-colleagues-smiling-at-camera

Customer Experience June 14, 2024

The Pimcore Inspire North America as Pimcore Global Partner

valantic's participation as a Global Pimcore Partner at Pimcore Inspire North America in Miami highlights the synergy of Pimcore and Shopware in revolutionizing the US digital commerce landscape.

The Pimcore Inspire North America as Pimcore Global Partner
1 9 10 11 23