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Customer Experience June 4, 2026

Digital Payment in Agentic Commerce: AI buys – who pays?

Agentic AI changes who clicks on "Pay". For merchants and payment service providers, this means that for the first time, the checkout has to deal with someone who is neither human nor a traditional interface. What role does digital payment play in agentic commerce and how will payment services become future-proof?

Artificial Intelligence May 28, 2026

How AI agents solve business problems

The DSAG Hackathon 2026 with valantic in Hamburg demonstrated how AI agents can efficiently automate real-world business processes in service, logistics, and the supply chain. Using the valantic Agent Framework, students and young professionals developed multimodal AI agents that combine speech and text and can be integrated directly into related processes in SAP.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

SAP Services April 30, 2026

SAP Cloud ERP: How mid-sized companies can go live in just three months

SAP Cloud ERP doesn’t have to be a massive project: With a clear focus on finance and a standardized approach, mid-sized companies can go live in just three months. valantic demonstrates how to reduce complexity, ensure cost transparency, and build a scalable foundation for future growth.

Customer Experience April 28, 2026

Adobe Summit 2026: When AI stops assisting – and starts acting

The age of AI as a tool is over. What Adobe presented in Las Vegas are systems that understand goals, develop plans and execute processes autonomously. For us at valantic, the Adobe Summit 2026 was therefore less of a product fair than a preview of the decisions that companies will have to make in the next 12 to 18 months.

Digital Marketing April 21, 2026

Why traditional content marketing no longer works – and what matters now

Content marketing alone is no longer enough: Without the right distribution, content remains invisible. Why visibility now depends on multiple channels – and what that means for your content strategy.

Customer Experience April 16, 2026

Agentic AI Use Case: How a Data Agent creates the basis for Digital Commerce

Together with ZEG and Pimcore, valantic realized an Agentic AI use case in which AI automatically structures product data and makes it usable. Why clean data, governance and controllable processes are crucial for Agentic AI and how AI data management creates the basis for digital sales channels: In this interview, the project participants share their insights.

SAP Cloud ERP April 9, 2026

SAP Cloud ERP in Manufacturing: Get Started Quickly and Securely with QPPS

How to get started quickly with SAP Cloud ERP in manufacturing? With the valantic Manufacturing Solution, midsize manufacturing companies can go live in just four months—with a clearly defined scope, predictable costs, and end-to-end processes from order to production.

Customer Experience April 8, 2026

SAP Engagement Cloud: Q&A on the new SAP Omnichannel CRM Platform

Just an "Emarsys rebranding" or another marketing automation tool? The SAP Engagement Cloud is definitely more than that. The new SAP CX Solution represents a fundamental change in strategy: away from a pure marketing application and towards a company-wide orchestration platform for omnichannel CRM and engagement in B2B and B2C. We answer the most frequently asked questions in the Q&A.