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A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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Customer Experience October 5, 2023

Successful Customer Loyalty Programs in 2023 – An Interview with Zsuzsa Kecsmar from Antavo

What is important for customer loyalty in 2023 and what are the key features and characteristics of successful loyalty programs? Read here!

Successful Customer Loyalty Programs in 2023 – An Interview with Zsuzsa Kecsmar from Antavo
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SAP Services October 2, 2023

5 Reasons to Develop Applications with SAP Build

More and more companies are accelerating application development and process optimization with low-code solutions such as SAP Build. This SAP Business Technology Platform component enables users to create apps without programming skills.

5 Reasons to Develop Applications with SAP Build
Featured image consisting of a background image where a red bridge can be seen and three foreground images in the form of circles with the Anaplan partner logo, a woman in a red dress and a monitor with an Anaplan dashboard. (Partner page: Connected Planning with Anaplan)

Digitalization Services September 28, 2023

Efficient financial planning: How to develop a financial model with anaplan in just 20 minutes

Let’s say your company needs to develop a financial model at short notice  to analyze business scenarios and draw up budgets. Anaplan lets you do this in no time at all! How? We'll show you in this blog post.

Efficient financial planning: How to develop a financial model with anaplan in just 20 minutes
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#valanticworld September 26, 2023

From physicist to SAP talent – Felix’s successful IT career

Many roads lead to valantic - Felix Herterich is a qualified physicist and tells us about his career change to SAP consulting in the HR sector and his path to team management.

From physicist to SAP talent – Felix’s successful IT career
Das Bild zeigt zwei Personen in einer industriellen Umgebung. Eine Person trägt eine Sicherheitsweste und steht vor einem Tisch, während die andere Person sich über den Tisch lehnt und auf einen Bildschirm zeigt wie Stammdatenharmonisierung funktioniert.

SAP Asset Lifecycle Management September 25, 2023

Boosting efficiency in maintenance through master data harmonization  

Master data harmonization is a key success factor for efficient maintenance with SAP. Clean, consistent master data simplifies data migration, streamlines processes, and drives long-term cost savings. With proven methods and innovative tools, valantic is your partner for sustainable master data optimization.

Boosting efficiency in maintenance through master data harmonization  
Futuristic Machine Engine Development Engineer Working on Computer at His Desk, Talks with Female Project Manager. Team of Professionals Working in the Modern Industrial Design Institution, discussing SAP APM.

SAP Asset Lifecycle Management September 18, 2023

Closed Loop Maintenance with SAP APM and SAP EAM

Companies often struggle to balance asset performance with minimizing maintenance costs. This technical article explores how Reliability Engineering and SAP Asset Performance Management (SAP APM) can effectively bridge this gap.

Closed Loop Maintenance with SAP APM and SAP EAM
Programmers Collaborating on Software Development and Data Analysis in a Modern Office

SAP Asset Lifecycle Management September 1, 2023

SAP Best Practice in maintenance 

SAP Best Practices help companies perform maintenance efficiently with SAP S/4HANA. Discover which Best Practice processes matter most, how Fiori apps streamline workflows, and why tailored customization with valantic delivers maximum value.

SAP Best Practice in maintenance 
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Digitalization Services August 29, 2023

Successful Merchandise Management

Retailers must ensure that the desired products are available in the right quantities at their points of sale. Effective merchandise management relies on clear processes, organization and system support to optimally implement the overall retail processes and merchandise flows. Find out how this can be done in our blog post.

Successful Merchandise Management
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SAP Asset Lifecycle Management August 25, 2023

SAP Materials Management: As many spare parts as necessary, as few as possible

SAP Materials Management enables companies to manage spare parts efficiently across the entire value chain. Discover how SAP MM helps improve transparency, ensure availability, and enhance cost control in maintenance.

SAP Materials Management: As many spare parts as necessary, as few as possible
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