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A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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SAP Services August 23, 2023

The easier way to SAP extensions that are fit for the future

SAP extensions made easy with the SAP Application Extension Methodology! On the one hand, the methodology outlines a tried-and-tested standard procedure; on the other hand, it facilitates the selection of the required concepts and technologies.

The easier way to SAP extensions that are fit for the future
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Customer Experience August 17, 2023

Website design concepts 2.0: a symbiosis of technology, business & UX

How do you create the perfect website design concepts? We’ll dispel some myths and share our proven process for creating exceptional web designs. Read more!

Website design concepts 2.0: a symbiosis of technology, business & UX
Accomplishing Digital Transformation with Low-Code

Digitalization Services August 14, 2023

Win Win: Low-Code Plus AI Saves Time by up to 80 Percent

The tandem of AI and low-code/no-code contains enormous efficiency potential. Success, however, depends on the use of the right best practices.

Win Win: Low-Code Plus AI Saves Time by up to 80 Percent
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SAP Services August 8, 2023

What’s new in SAP Datasphere? (August 2023)

Since the rebranding in March 2023 from SAP Data Warehouse Cloud to SAP Datasphere, there have been numerous updates. In this blog post, we present the most important and exciting innovations in the area of data integration, data modeling and business modeling.

What’s new in SAP Datasphere? (August 2023)
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SAP Asset Lifecycle Management August 3, 2023

SAP Intelligent Asset Management: Smart digitalization

SAP Intelligent Asset Management facilitates digital transformation in asset and maintenance management. Discover how companies can unlock potential, tackle the skilled labor shortage, and leverage smart technologies in partnership with valantic.

SAP Intelligent Asset Management: Smart digitalization
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SAP Services August 2, 2023

Process Mining and SAP Activate for faster transformation

More speed and quality for SAP S/4HANA transformations: Process mining simplifies and accelerates SAP Activate projects. The tool-assisted methodology offers benefits in every implementation phase – and beyond.

Process Mining and SAP Activate for faster transformation
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#valanticworld July 28, 2023

Our expert Lisa explains how Google Analytics works and what can we learn from it

Lisa, our online marketing expert at valantic, shares insights into the world of web analytics: From digital campaigns to Google Ads to website optimization. She explains the benefits and challenges of Google Analytics, and how companies can use digital analytics tools to improve their online business.

Our expert Lisa explains how Google Analytics works and what can we learn from it
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Customer Experience July 25, 2023

Achieving an outstanding UX for your e-commerce platform: the first steps

Our UX mini assessment is designed to guide you towards creating the best possible user experience for your website visitors. Find out more now!

Achieving an outstanding UX for your e-commerce platform: the first steps
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Customer Experience July 25, 2023

Successful customer centricity through customer journey mapping

Do you want to enhance customer loyalty? With customer journey mapping from valantic, you can genuinely get to know and understand your customers. Read more!

Successful customer centricity through customer journey mapping
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