Customer Experience January 16, 2024

Navigating the Green Horizon: valantic and Easyfairs pave the way with Salesforce Net Zero Cloud

As climate change becomes a growing concern, businesses are recognizing the need to measure and manage their carbon emissions. Tracking emissions is not just about meeting regulatory requirements; it is a strategic move towards environmental sustainability and corporate accountability. Companies that embrace carbon emission tracking gain a competitive edge by demonstrating their commitment to reducing their environmental impact.

Customer Experience December 18, 2023

valantic’s Customer Experience Maturity Assessment – the details

In Part I of this article, we already explained why customer centricity is the key to taking your customer experience to the next level. So now let's explore the possibilities together!

Customer Experience December 12, 2023

How to up your CX game with valantic’s CX Maturity Assessment

In Part I of this two-part article, you’ll find out how valantic can help you efficiently gauge your organization’s customer experience maturity – and why that’s so important. Discover how to craft a tailored roadmap for your journey towards excellence!

SAP Services December 8, 2023

Actively participation in shaping customers’ SAP master data processes

What are the biggest challenges in master data management and what exactly does a master data expert do? In this interview, Andreas Lisson provides exciting insights into his work as a SAP consultant and master data expert and tells us what SAP and master data enthusiasts can look forward to at valantic.

#valanticworld November 23, 2023

A peek behind the scenes of valantic’s pre-boarding

Between the signing of a contract and the start of employment, the concern of pre-boarding at valantic is to ensure that new employees already feel they are a valuable part of the team. The focus is on establishing an emotional bond and creating clarity about the next steps. The small gestures, from invitations to lunch to welcome packages, help employees look forward to starting work and demonstrate that at valantic, #wherepeoplecomefirst is not just a motto, but a real pillar of the corporate culture.

Customer Experience November 17, 2023

Want to generate more sales? Embrace the European Accessibility Act (EAA)

Discover how the European Accessibility Act (EAA) is not only a legal obligation, but also a unique opportunity for e-commerce managers to make their webshop more accessible and profitable. Start transforming your website now and reach more customers than ever before!

Customer Experience November 17, 2023

Sustainability in e-commerce: Reducing the climate impact within e-commerce

The e-commerce sector is challenged to become more energy efficient. Elho, a Dutch family business specialized in sustainable plant pots, is an example of how things can be done differently. They have been producing with wind energy and recycling plastic waste for decades. With the ambition to become fully circular, elho is leading the sector towards a greener future.

Customer Experience November 16, 2023

The sustainable answer to Black Friday

Black Friday, once the symbol of overconsumption, has been given a green counterpart in the Netherlands: Green Friday. This movement, initiated by Trees for All and supported by companies such as Dille & Kamille, opposes impulsive purchasing behavior and focuses on planting trees. Read how Trees for All are leading this statement and raising consumer awareness.

Digitalization Services November 16, 2023

Generative AI (GenAI): The evolution of creativity through technology

In the world of artificial intelligence, a revolution is in progress that goes far beyond simple algorithms: It goes by the name of GenAI.