Our Digitalization blog

Shared Values: Uwe Tüben Joins CX Division’s Management Team

“What particularly impressed me were the corporate culture and values lived out at valantic,” says Uwe Tüben, who has been appointed managing director and partner on the valantic CX division’s management team. We asked him five questions.

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Bild von Prof. Dr.-Ing. Johannes Fottner (TU München) und Martin Hofer (valantic), Trends in Logistik

Supply Chain Management & Logistics

February 15, 2021

Trends in Logistics, Material Flow, and Materials Handling

Excellent supply chain management and smoothly functioning logistics “just in time” are directly relevant to companies’ sales. However, under the difficult conditions due to the coronavirus, deficits have been revealed at many organizations. What should companies do today and what will the business world look like in ten years?

Customer Experience

February 12, 2021

B2B commerce: Times have changed

Just as in B2C, today customers in B2B purchasing expect an easy, transparent shopping experience. That's why suppliers should adjust and simplify all of their purchasing and sales processes to suit this new situation.

Customer Experience

February 5, 2021

5 reasons why companies are more successful with customer experience management

Learn here why an investment in customer experience management is worthwhile and what concrete successes can be achieved with experience management.

Bild von Markus Schedel, valantic Supply Chain Excellence, in zwei runden Bildausschnitten daneben ein LKW sowie eine Lagerhalle, Lieferketten optimieren mit dem Connected Chain Manager von valantic

Supply Chain Management & Logistics

February 1, 2021

Optimize supply chains with the Connected Chain Manager

Intelligent supply chain management creates transparency, improves processes, and reduces work and costs. valantic’s Connected Chain Manager (CCM) visualizes relevant information such as inventories, throughput times, parts lists, requirements, and delivery capacities, which in turn provides inter-company planning security, even in a multi-level supply chain.

Bild von zwei Personen, die Notizen vor sich liegen haben, daneben in einem runden Bildausschnitt ein aufgeklappter Laptop sowie eine Glühbirne

Customer Experience

January 29, 2021

Conversion from MS Dynamics on-premise to the SAP Sales Cloud – data migration in no time at all

The conversion to a new CRM system brings new opportunities, but also some challenges. How can data be transferred from Microsoft Dynamics on-premise to the SAP Sales Cloud most easily?

Image of Alexander Fetzer, Client Value & Innovation Manager at valantic, and Patrick Ganzmann, Managing Director valantic CEC Deutschland, Trends in the CX environment in 2021

Customer Experience

January 20, 2021

“Only the customer is king. That’s why the perfect customer experience is so important today”

Interview with Alexander Fetzer, Client Value & Innovation Manager at valantic and Patrick Ganzmann, partner at valantic, about trends in customer experience.

Bild von Vincent Aniol, RE-UX-Consultant bei valantic CEC Schweiz, daneben das Bild eines Laptopbildschirmes sowie einiger Notizzettel

Customer Experience

January 5, 2021

E-commerce: Customers Pay Higher Prices with Good Customer Experience

What makes for good customer experience in e-commerce and what do e-shop operators need to keep an eye on? Vincent Aniol, valantic, answers these questions.