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Customer Service May 19, 2026
For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "
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Customer Experience February 25, 2025
Live shopping: Business potential & benefits of the e-commerce trend (1/3)
By 2026, around 20 percent of e-commerce worldwide could take place via live shopping experiences - according to a McKinsey forecast. What is behind this innovative sales format and how do European brands benefit? In our blog series, we take a look behind the scenes of live shopping events.
Live shopping: Business potential & benefits of the e-commerce trend (1/3)
SAP Services February 20, 2025
Challenges in asset lifecycle management for grid operators
Asset lifecycle management is of central importance for grid operators in the utilities sector. The growing demands of the energy transition, advancing digitalization and ever stricter regulatory requirements pose enormous challenges for the industry.
Challenges in asset lifecycle management for grid operators
Customer Experience February 20, 2025
Key to Omnichannel Marketing Automation: Unified Customer Experiences with CDPs
For many companies, omnichannel marketing sounds like a matter of course: customers should be reached across all channels, from the website to email to the brick-and-mortar store. But in practice, many companies fail to create a truly seamless experience. But why is this the case - and how can a Customer Data Platform (CDP) help to solve this problem?
Key to Omnichannel Marketing Automation: Unified Customer Experiences with CDPs
Digitalization Services February 18, 2025
New certification: valantic expand their expertise in the field of AWS cloud migration
Cloud technologies enable businesses to quickly adapt their IT infrastructure to changing requirements. With enhanced expertise in the AWS ecosystem, valantic can now provide even better support for their clients’ cloud migration. In our interview, cloud expert Dr. Robert Klimke explains the various benefits.
New certification: valantic expand their expertise in the field of AWS cloud migration
SAP Services February 13, 2025
SAP Analytics Cloud: Progress 2024 & outlook for 2025
Discover SAC highlights from 2024 and get an outlook on the innovations in the SAP Analytics Cloud for 2025.
SAP Analytics Cloud: Progress 2024 & outlook for 2025
Customer Experience February 11, 2025
From flipping through pages to scrolling: When catalogs went digital
From traditional catalog browsing to quick clicks in online retail: Find out how eCatalogs and the digital transformation have fundamentally changed shopping habits and what role print media still play today!
From flipping through pages to scrolling: When catalogs went digital
Customer Experience February 6, 2025
X + Y = profitability in e-commerce: variables for greater cost efficiency
In 2025, companies are navigating a tightrope between increasingly complex challenges and the need to invest in future viability. What strategies and systems help build real business value and contain operating costs in uncertain times? Let's explore and seize the opportunities for a profitable online business together.
X + Y = profitability in e-commerce: variables for greater cost efficiency
Digitalization Services February 5, 2025
Your Finance Department: Empowered by AI Agents!
Revolutionize your finance department with AI agents, automating tasks and enhancing efficiency. Gain real-time insights and strategic impact. Let valantic guide your seamless transition.
Your Finance Department: Empowered by AI Agents!
SAP Services February 4, 2025
SAP Enterprise Architecture Framework: An easier path to EA
The SAP Enterprise Architecture Framework offers companies an orientation framework as well as methods, templates and tools for creating an enterprise architecture (EA). Such an architecture is a strategic approach for optimally aligning IT systems and business processes – and therefore a prerequisite for structured transformation projects.
SAP Enterprise Architecture Framework: An easier path to EA