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Customer Experience October 8, 2026

Interview: From PIM to Data Spine – How companies prepare their data for AI

AI is changing the requirements for data, governance, and processes. Where should companies start, and what skills do they need? In this interview, Dietmar Rietsch, CEO of Pimcore, and Timo Huguet of valantic discuss the importance of clean data, the concept of the “Data Spine,” and the changing role of humans in the age of agentic AI.

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Drei Menschen sitzen an einem Tisch und schauen auf ihre Laptops

Artificial Intelligence October 28, 2025

One chat, all answers: How the AI Workflow Bot connects knowledge & processes

AI-supported automation of repetitive tasks such as document and data management already offers measurable efficiency potential. But how can this potential be exploited easily, effectively, and securely? With the AI Workflow Bot, valantic presents an AI system that helps companies reach their goals faster. “Efficiency is yours” is not just a slogan, but a tangible benefit.

One chat, all answers: How the AI Workflow Bot connects knowledge & processes
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Artificial Intelligence October 23, 2025

Agentic Commerce and Agentic AI are more than technology – they represent a paradigm shift

Agentic Commerce and Agentic AI are more than technology – they represent a paradigm shift. AI agents are increasingly taking over research, evaluation, and purchasing decisions, fundamentally transforming visibility, customer experience, and business models in e-commerce. In this conversation with Adobe, valantic reveals why Generative Engine Optimization (GEO) is now becoming the key success factor.

Agentic Commerce and Agentic AI are more than technology – they represent a paradigm shift
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Customer Experience October 21, 2025

Why fragmented marketing data is hindering growth for pharma companies

Fragmented marketing data is a major challenge for pharma companies, slowing decision-making, hindering engagement, and complicating compliance with industry regulations like GDPR. By adopting an integrated approach, such as a MarTech Insights Dashboard, pharma marketers can unify data, gain real-time insights, improve campaigns, and build stronger trust with HCPs and patients.

Why fragmented marketing data is hindering growth for pharma companies
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Customer Experience October 21, 2025

Social ads 2026: Focus on creative testing, data, and performance

In 2026, social ads face new rules: more stringent data protection regulations restrict tracking, while KPIs like scroll-stop and hold rate gain importance. Creative testing, first-party data, and server-side tools boost performance and relevance.

Social ads 2026: Focus on creative testing, data, and performance
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Artificial Intelligence October 16, 2025

Adobe LLM Optimizer: Optimize your content for better AI visibility

Adobe LLM Optimizer helps companies make their content ready for generative AI and boost its visibility in AI responses. It analyzes agentic traffic, delivers optimization insights, and integrates seamlessly with existing content platforms.

Adobe LLM Optimizer: Optimize your content for better AI visibility
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Artificial Intelligence October 15, 2025

Data meets Dialogue: Microsoft Fabric Agents and the future of data analytics

The future of data analysis will be dialogue-based! We attended FabCon 2025 and learned how AI agents and Microsoft Fabric are revolutionising data work with natural language. Read more in our article!

Data meets Dialogue: Microsoft Fabric Agents and the future of data analytics
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Customer Experience October 14, 2025

Branding is performance: why brand management is indispensable today

Branding isn’t just a nice-to-have – it’s a key driver of long-term performance. A data-driven omnichannel strategy brings branding and performance together, ensuring consistency and measurability across all touchpoints.

Branding is performance: why brand management is indispensable today
Sarina Hermann, valantic

#valanticworld October 7, 2025

Sarina Hermann on CX consulting, AI, and driving change

As team lead and lead consultant for customer experience, Sarina is responsible for developing customer-centric CX strategies that align technology, people, and business value. In this interview, she shares what she particularly values about her role as a female leader, mentor, and sparring partner and how her time at valantic has given her a fresh perspective on consulting.

Sarina Hermann on CX consulting, AI, and driving change

SAP Asset Lifecycle Management September 18, 2025

SAP S/4HANA – More Efficiency in Service

Digital transformation in customer service with SAP: Service organizations are undergoing a fundamental shift. This article highlights how SAP S/4HANA Service and Field Service Management help companies move from reactive to proactive service — driving greater efficiency, customer satisfaction, and competitiveness.

SAP S/4HANA – More Efficiency in Service
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