Customer Experience June 17, 2025

AI in the Optimizely CMP – smart support from “Opal”

In the first part of our blog series on AI in content marketing, we explore the capabilities of Optimizely CMP. At the heart of it: the intelligent AI “Opal”, which acts as a virtually limitless and highly efficient work resource. In this post, we explain how Opal works and the crucial role its agents play in the process.

Customer Experience June 13, 2025

Between Human and Machine: Reflections on Knowledge for Growth 2025

At Knowledge for Growth 2025, valantic colleagues Eddy Peeters and Kasim El Bastani explored the intersection of AI, healthcare, and human-centered innovation. While AI plays a supportive role, human expertise remains central. From AI’s real-world applications to ethical considerations, the event highlighted a cautious but optimistic future for technology in healthcare.

Customer Experience June 12, 2025

Next Best Offer: How Retailers Maximize Cross- and Upselling Potential with CDPs

Say goodbye to guesswork: A CDP analyzes customer data, detects needs, and delivers real-time cross- and upsell offers. The result? Relevant experiences and measurable revenue growth.

Customer Experience June 10, 2025

Ready for the EAA? How to fix the top 5 accessibility issues on websites

This article outlines the five most common accessibility issues found on websites. In addition, we'll offers practical tips to help you address them to create a more inclusive user experience for your website visitors.

Customer Experience June 5, 2025

Agentforce from Salesforce: An overview of the AI revolution in the business

While many companies are still experimenting with isolated chatbot solutions, Salesforce takes a decisive step forward with Agentforce: The platform seamlessly integrates AI agents into service, sales, and commerce enabling efficient, data-driven business processes.

Customer Experience June 3, 2025

What are AI agents – and why are they more than just chatbots?

In a time when automation and digitalization are becoming increasingly important, many companies initially think of traditional chatbots when it comes to AI-driven customer interactions. However, it quickly becomes clear that these chatbots often offer only limited value.

Customer Experience May 28, 2025

Salesforce World Tour 2025: Focus on Agentforce

At the Salesforce World Tour 2025 in Frankfurt, Agentforce, Customer 360, and the Data Cloud were in focus. The event showed how AI, automation, and real-time data help businesses operate more efficiently and customer-centric. valantic supports companies along this journey – from strategy to technical implementation.

Digitalization Services May 27, 2025

valantic is an official Stripe Payments Specialized Partner – what’s behind it?

A strong FinTech duo: Through the Accelerated Partner Enablement Program, valantic became the first Stripe Payments Specialized Partner in the DACH region. As an implementation partner, we support our clients with industry-specific project management and in-depth Stripe product know-how in the integration of the Stripe product suite. Read more about Stripe and our partnership here.

SAP Services May 27, 2025

What’s New in SAP Datasphere (April 2025)

SAP Datasphere is continuously evolving through ongoing improvements and enhancements. In April 2025, the focus is on data modeling and data integration as well as on innovations in the area of file space in object memory. This blog post is a summary of the most exciting innovations that have been released since mid-March 2025.