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Philipp Hoberg, Speaker at K5 Meetup 2025 in Frankfurt

Customer Experience February 24, 2026

From cost efficiency to measurable profitability in e-commerce

When will online business (finally) start making money? The basis for this is undoubtedly a cost-efficient shop system with an attractive total cost of ownership (TCO). However, this alone is no guarantee of increasing sales and profits. Our expert knows where many companies fail and explains the real levers for profitable e-commerce.

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SAP Services July 17, 2025

SAP Cloud ERP for Consumer Goods – making businesses more efficient and sustainable

SAP Cloud ERP enables players on the fast-moving consumer goods market to rapidly establish an intelligent core for their business. SAP S/4HANA Public Cloud includes key industry processes based on proven best practices, it delivers continuous innovation and offers flexibility that gives companies a competitive edge thanks to its modular architecture.

SAP Cloud ERP for Consumer Goods – making businesses more efficient and sustainable
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Customer Experience July 15, 2025

Calculation models and ROI: What Salesforce Agentforce delivers in real terms

The economic impact of AI agents is measurable when planned correctly. With pilot initiatives, comparative data, and clear objectives, the value contribution of Salesforce Agentforce can be systematically evaluated and applied to specific use cases.

Calculation models and ROI: What Salesforce Agentforce delivers in real terms
Young Businesswoman using digital tablet

Customer Experience July 10, 2025

Navigating the SEO AI Jungle – How companies gain visibility for ChatGPT & Co.

AI-based search systems such as ChatGPT and Google SGE are changing how content is found and read. What does this mean for your SEO strategy? Our article shows you how classic SEO measures can be specifically supplemented in order to optimally prepare content for generative AI. Find out what is behind terms such as LLMO and GEO and stay visible in the digital transformation.

Navigating the SEO AI Jungle – How companies gain visibility for ChatGPT & Co.
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Customer Experience July 10, 2025

The best way to get started with Salesforce Agentforce: Implementation, pilot projects, and quick wins

How can companies successfully get started with AI-powered processes using Salesforce Agentforce? With a targeted approach, it's possible to identify initial use cases, test them thoroughly, and scale step by step. A structured path helps deliver effective results quickly without disrupting day-to-day operations.

The best way to get started with Salesforce Agentforce: Implementation, pilot projects, and quick wins
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Supply Chain Management & Logistics July 8, 2025

Production planning 4.0: Agility as a success factor in volatile times

In a world where change has become the norm, companies are under massive pressure to make their production processes flexible and efficient. Especially in manufacturing industry, the dynamics of the market require more agile production planning.

Production planning 4.0: Agility as a success factor in volatile times
Confident businesswoman in modern office.

Customer Experience July 3, 2025

Success Stories: How companies are already using Salesforce Agentforce today

From food delivery to B2B sales: companies across a wide range of industries are already relying on Salesforce Agentforce. These AI agents automate processes, reduce team workloads, and enhance the customer experience. Real-world examples illustrate the versatility of Agentforce and the measurable benefits it can deliver in a short time.

Success Stories: How companies are already using Salesforce Agentforce today
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Customer Experience June 26, 2025

How Salesforce Agentforce is transforming businesses: From service to commerce

What if service responded faster and commerce adapted in real time without added complexity? Salesforce Agentforce brings AI agents into your operations, enabling personalized experiences, leaner processes, and more time for what really matters.

How Salesforce Agentforce is transforming businesses: From service to commerce
Business man looking outside the window in an office. Senior business man thinking about work while sitting at his desk in a suit.

SAP Analytics June 24, 2025

What’s New in SAP Datasphere in June 2025

SAP Datasphere is constantly being improved and expanded. We examine the latest changes in this blog post of May 2025. The current updates focus in particular on data integration, data modeling, the data marketplace, data catalog, and administration.

What’s New in SAP Datasphere in June 2025
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Customer Experience June 24, 2025

AI agents in Optimizely CMP: more efficiency through smart teamwork

In the second part of our blog series on the use of artificial intelligence (AI) in content marketing, we explore the role of AI agents within the Optimizely Content Marketing Platform (CMP). These intelligent agents work together as a team to streamline marketing workflows and increase overall efficiency.

AI agents in Optimizely CMP: more efficiency through smart teamwork
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