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A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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Image of two silver animal figures, icubic becomes valantic Trading Solutions

Financial Services Automation November 10, 2017

icubic becomes valantic trading solutions

icubic operates as of now under the name of valantic Trading Solutions AG.

icubic becomes valantic trading solutions
Picture of a person on the phone, next to it a picture of a street sign and behind it pictures of buildings, valantic Financial Service Automation and Digitalization in the Financial Sector in New York

Case Studies November 8, 2017

DekaBank implements valantic’s iQbonds for swap trading

DekaBank now uses the iQbonds standard software from valantic Trading Solutions AG for swap trading.

DekaBank implements valantic’s iQbonds for swap trading
Picture of a person on the phone, next to it a picture of a street sign and behind it pictures of buildings, valantic Financial Service Automation and Digitalization in the Financial Sector in New York

Case Studies November 8, 2017

Landesbank Hessen-Thüringen relies on iQbonds 4.3

Trusted and reliable partnership: After more than 3 years of strong cooperation, Landesbank Hessen-Thüringen (Helaba) has decided to increase their selection of services from the valantic Trading Solutins AG portfolio by adding iQbonds 4.3.

Landesbank Hessen-Thüringen relies on iQbonds 4.3
Logo of Heller Maschinenbau, image of a grinding machine and a woman and a man in front of a computer monitor

Case Studies October 16, 2017

Successful trade show campaign at Heller with SAP Hybris Cloud

With the help of valantic, Heller, a globally-active machine builder, digitalized its entire trade show campaign in just three months for the leading AMB trade show in Stuttgart.

Successful trade show campaign at Heller with SAP Hybris Cloud
Picture of a man in front of some screens, next to it a picture of a tablet with an open graphic and behind it pictures of stock prices and of buildings, valantic Financial Service Automation and Digitalisation in the Finance Industry in Manhattan

Case Studies March 6, 2017

Well-established cooperation valantic is the official system partner of Börse Stuttgart

The IT service provider valantic Trading Solutions AG is expanding its long-standing close cooperation with Börse Stuttgart.

Well-established cooperation valantic is the official system partner of Börse Stuttgart
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