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Philipp Hoberg, Speaker at K5 Meetup 2025 in Frankfurt

Customer Experience February 24, 2026

From cost efficiency to measurable profitability in e-commerce

When will online business (finally) start making money? The basis for this is undoubtedly a cost-efficient shop system with an attractive total cost of ownership (TCO). However, this alone is no guarantee of increasing sales and profits. Our expert knows where many companies fail and explains the real levers for profitable e-commerce.

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Bilder von einer telefonierenden Frau und einem Smartphone, valantic Digitale Assistenten im Kundenservice

Digitalization Services May 5, 2020

Why digital assistants are so valuable in customer dialogues

Conversational AI in customer service leads to more dynamics in problem solving which has enormous potential for digital assistants and chatbots.

Why digital assistants are so valuable in customer dialogues
Image of Fabian Littau, Project Manager at valantic Customer Experience & Commerce in Mannheim

#valanticworld April 29, 2020

From industry to consulting: Scenes from the everyday life of a project manager

In January 2020, Fabian Littau made the jump from an internal role in classic industry to consulting and he can now grow with us, and especially with our customers. For it’s precisely in times like the current Covid19 crisis that digitalization projects are becoming ever more important.

From industry to consulting: Scenes from the everyday life of a project manager
Three professionals work together in an office, discussing documents on a desk while reviewing it security protocols on a laptop and a tablet.

SAP Asset Lifecycle Management April 29, 2020

SAP and KPIs: The right tool for every task

KPIs are essential for effective maintenance – provided they can be easily monitored, analyzed, and visualized. valantic shows you how to future‑proof your controlling with SAP S/4HANA Embedded Analytics and SAP Analytics Cloud (SAC).

SAP and KPIs: The right tool for every task
Picture of a man in front of some screens, next to it a picture of a tablet with an open graphic and behind it pictures of stock prices and of buildings, valantic Financial Service Automation and Digitalisation in the Finance Industry in London

Financial Services Automation April 28, 2020

Banks are Speaking One Language with ISO 20022

In German retail, the usage of cards instead of cash money has not only increased due to the Corona crisis – cash as most important payment method has generally been replaced. Meanwhile, instant payments and real-time transfers are replacing the three-day model for payment transactions.

Banks are Speaking One Language with ISO 20022
small business owner having an online meeting in a warehouse. Female entrepreneur video calling her business partners on a laptop. Happy businesswoman running an online startup.

Digitalization Services April 27, 2020

Robotic Process Automation: Setting the course for the successful automation of corporate processes

Read this article about how valantic can help you automate your corporate processes successfully with RPA.

Robotic Process Automation: Setting the course for the successful automation of corporate processes
Image of a chessboard, a woman wearing a protective mask, hands being washed and a laptop

Customer Experience April 23, 2020

Agility in customer experience management – 6 tips for how you can confront the next crisis better with your customers

Companies are confronted with the challenge that customers are “locked out” due to corona crisis. Here are 6 tips that will help you on being successful nevertheless.

Agility in customer experience management – 6 tips for how you can confront the next crisis better with your customers
Woman in a blue hard hat operating a control panel in an industrial setting, holding documents with charts and tables.

SAP Asset Lifecycle Management April 21, 2020

Maintenance: Boosting performance with KPIs

KPIs reveal the performance and costs of maintenance – but only if they are carefully chosen and properly applied. valantic demonstrates how companies can achieve measurable success through a structured system of KPIs and IT-supported controlling.

Maintenance: Boosting performance with KPIs
#wirhaltenzusammen - Members of the valantic Community support each other in the time of the coronavirus

#valanticworld April 21, 2020

#wirhaltenzusammen: Members of the valantic Community support each other in the time of the coronavirus

In order to better confront all of the new challenges that come with the corona crisis, valantic has created the project #wirhaltenzusammen (#westicktogether) for its employees.

#wirhaltenzusammen: Members of the valantic Community support each other in the time of the coronavirus
Image of Joachim Hackmann, Principal Consultant at teknowlogy|PAC, digital innovations, a data center in the background

Digitalization Services April 20, 2020

Digital business innovation: IT is the motor, but people are in control

Technologies for digital business innovation such as artificial intelligence and data analyses are enjoying a lot of attention lately. However, it takes talented people to drive the innovations forward and employees who use and exploit the digital innovations.

Digital business innovation: IT is the motor, but people are in control
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