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Customer Experience December 11, 2025

Multi-agents: The next evolutionary stage of AI in marketing

Multi-agents represent the next stage of AI in marketing. Instead of relying on isolated tools, multiple specialized agents work together in parallel, enabling faster decisions, stronger content, and scalable optimization processes. This article shows how multi-agent systems structurally support marketing teams and strengthen them strategically.

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Image of Thomas Latajka, Managing Director at valantic ERP, office in Langenfeld, conference room, valantic website on a tablet computer

Customer Experience September 24, 2020

On the path to the customer-centered and intelligent company

The digital transformation in companies is progressing more and more. But the future belongs to customers and lies in the intelligence to provide them with the most perfect customer experience possible. With the customer at the center of attention, the path to the Intelligent Enterprise is thus marked out and indispensable. New technologies such as artificial intelligence, predictive analytics and the Internet of Things (IoT) will be increasingly in demand.

On the path to the customer-centered and intelligent company
Dr. Holger von Daniels, Managing Director and Founder at valantic

#valanticworld September 23, 2020

Perpetuating entrepreneurial resistance together

In the IT user study published by Lünendonk on 22 September 2020, "The Market for IT Consulting and IT Services in Germany", 76 IT service providers share insights on developments, trend topics and future forecasts. In an interview, our CEO Holger von Daniels also talks to Lünendonk about growth, success and the holocratic management structure at valantic.

Perpetuating entrepreneurial resistance together
Bild von Christoph Resch, Geschäftsführer bei valantic CEC Deutschland, daneben das Bild einer Frau am Laptop und einigen Notizzetteln

Customer Experience September 23, 2020

Customer experience comes first at the intelligent enterprise

The future belongs to the customers. After all, they are the ones who pay in the end and increase the turnover of a company. In order for this to happen, the buyer or prospective buyer must feel absolutely comfortable with the service and product in each of his buying cycles. How does a company manage to provide its customers with a perfect buying and repurchasing experience?

Customer experience comes first at the intelligent enterprise
Image of Joachim Hackmann, Principal Consultant at teknowlogy|PAC, digital innovations, a data center in the background

SAP Services September 21, 2020

SAP S/4HANA migration: Take advantage of the design possibilities!

Even if SAP gives its customers more time to migrate to the new SAP S/4HANA product generation, the undertaking remains a major challenge. But it is also true that the impending changeover also offers numerous opportunities.

SAP S/4HANA migration: Take advantage of the design possibilities!
Bild von Glenn González, Chief Technology Officer (CTO) SAP Germany, Referent beim Customer Focus Day SAP von valantic

Customer Experience September 18, 2020

The mindset must precede the technology

One of the top speakers at valantic's Customer Focus Day SAP 2020 is the SAP Chief Technology Officer (CTO) - SAP Germany Glenn González. As here in this short interview he talks less about technology, but rather about the mindset that must precede the technology.

The mindset must precede the technology
Image of Fabian Enger, Senior Technical Consultant at valantic Customer Engagement & Commerce in Munich

#valanticworld September 15, 2020

Why Senior Technical Consultants never stop learning

Fabian Egner, 34, tells us a little about his role as Senior Technical Consultant at valantic and why even experienced consultants never stop learning.

Why Senior Technical Consultants never stop learning
Image of a smiling woman, next to her a laptop with the SAP HCM screen, in the background a building and mountains

SAP Services September 10, 2020

SAP HCM Newsticker Portal: Efficient Employee Communication in the Era of Covid-19

In the era of Corona, more people than ever are working from their home offices. With the SAP HCM add-on “Newsticker Portal,” valantic is helping its customers effectively communicate company information, recommendations for action, employer confirmations, and much more to their own employees.

SAP HCM Newsticker Portal: Efficient Employee Communication in the Era of Covid-19
Bild einer lächelnden Frau, im Hintergrund Regale eines Baumarktes sowie die Nahaufnahme eines Tablet-Bildschirmes

Customer Experience September 8, 2020

On-site search as a central element of the customer experience

Even if e-commerce takes place online, it pays to look beyond the end of one's own nose. There are various concepts, behaviors, and simple experiences from everyday life from which you can learn in e-commerce. These include, for example, why the search in your own shop is such a central element of the customer experience.

On-site search as a central element of the customer experience
Picture of Ingo Hoepfner, next to it a picture of a tablet with graphics and statistics and behind it pictures of car parts in a warehouse and of a street,TISAX certification for valantic

Supply Chain Management & Logistics September 7, 2020

TISAX Certification for valantic:
5 questions for Ingo Hoepfner

TISAX stands for Trusted Information Security Assessment Exchange and is the highest security standard in the automobile industry. We asked Ingo Hoepfner about this right after valantic had received the TISAX label.

TISAX Certification for valantic:
5 questions for Ingo Hoepfner
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