Customer Experience September 23, 2020

Customer experience comes first at the intelligent enterprise

The future belongs to the customers. After all, they are the ones who pay in the end and increase the turnover of a company. In order for this to happen, the buyer or prospective buyer must feel absolutely comfortable with the service and product in each of his buying cycles. How does a company manage to provide its customers with a perfect buying and repurchasing experience?

SAP Services September 21, 2020

SAP S/4HANA migration: Take advantage of the design possibilities!

Even if SAP gives its customers more time to migrate to the new SAP S/4HANA product generation, the undertaking remains a major challenge. But it is also true that the impending changeover also offers numerous opportunities.

Customer Experience September 18, 2020

The mindset must precede the technology

One of the top speakers at valantic's Customer Focus Day SAP 2020 is the SAP Chief Technology Officer (CTO) - SAP Germany Glenn González. As here in this short interview he talks less about technology, but rather about the mindset that must precede the technology.

#valanticworld September 15, 2020

Why Senior Technical Consultants never stop learning

Fabian Egner, 34, tells us a little about his role as Senior Technical Consultant at valantic and why even experienced consultants never stop learning.

SAP Services September 10, 2020

SAP HCM Newsticker Portal: Efficient Employee Communication in the Era of Covid-19

In the era of Corona, more people than ever are working from their home offices. With the SAP HCM add-on “Newsticker Portal,” valantic is helping its customers effectively communicate company information, recommendations for action, employer confirmations, and much more to their own employees.

Customer Experience September 8, 2020

On-site search as a central element of the customer experience

Even if e-commerce takes place online, it pays to look beyond the end of one's own nose. There are various concepts, behaviors, and simple experiences from everyday life from which you can learn in e-commerce. These include, for example, why the search in your own shop is such a central element of the customer experience.

Supply Chain Management & Logistics September 7, 2020

TISAX Certification for valantic:
5 questions for Ingo Hoepfner

TISAX stands for Trusted Information Security Assessment Exchange and is the highest security standard in the automobile industry. We asked Ingo Hoepfner about this right after valantic had received the TISAX label.

Supply Chain Management & Logistics August 31, 2020

Supplier management: 5 Questions for the Logistics Hero Ingo Hauptmann

Ingo Hauptmann is one of the 2020 logistics heroes of the initiative “Die Wirtschaftsmacher”. This SCM specialist explains how he optimizes his customers’ supplier management in the interview.

Customer Experience August 20, 2020

What is SAP S/4HANA Customer Management and what distinguishes this solution?

SAP has a lot of Customer Relationship Management solutions in its portfolio. Very traditional SAP CRM on-premise or the cloud-based SAP C/4HANA. We will show you another alternative with SAP S/4HANA OP: Customer Management.