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A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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Petroleum oil refinery engineer worker in oil and gas industrial with personal safety equipment PPE to inspection follow checklist by tablet. Classic Energy business concept.

SAP Asset Lifecycle Management November 27, 2020

Maintenance reimagined: unlocking value in manufacturing   

Rethinking maintenance: Discover how digitalization, asset management, and strategic planning can transform maintenance from a cost factor into a driver of value.

Maintenance reimagined: unlocking value in manufacturing   
Bild von Fabian Saccilotto, Head of Technology and Innovation bei valantic Schweiz

Customer Experience November 27, 2020

What you need to consider when selecting a B2B e-commerce system

Now is the best time to plan and implement an e-commerce solution for your company. Fabian Saccilotto, Head of Technology & Innovation at valantic CEC Schweiz, explains what companies need to consider and how they can best proceed.

What you need to consider when selecting a B2B e-commerce system
Bild von Felix Marx, Managing Consultant bei Linkit Consulting - a valantic company, im Hintergrund Büroräume von Linkit und die Stadtansicht von Köln

#valanticworld November 17, 2020

Project Insights – A Customer Case in the Food Industry as Personal Success Story

Felix Marx, Managing Consultant at valantic, provides insight into the challenges of an international S/4HANA project for a customer in the food industry. He also tells us how he, as sub-project manager, successfully implements the agile valantic project methodology for the SAP Finance area.

Project Insights – A Customer Case in the Food Industry as Personal Success Story
Ein Arbeiter in Schutzkleidung und gelbem Helm hält ein Tablet in den Händen und steht neben einer großen Industriemaschine in einer Fabrikumgebung.

SAP Asset Lifecycle Management November 14, 2020

The actual value of maintenance solutions 

Mobile maintenance increases efficiency, reduces downtime, and lowers long-term maintenance costs. Discover why technology alone isn’t enough – and which strategic questions companies must address to unlock its full potential!

The actual value of maintenance solutions 
Drei Personen stehen in einer modernen Büroumgebung und unterhalten sich über die Einführung von SAP S/4HANA. Eine Person im schwarzen Polohemd gestikuliert,

SAP Asset Lifecycle Management November 5, 2020

SAP S/4HANA implementation & standardization with SAP Activate & Simplification List

Switching to SAP S/4HANA offers a valuable chance to critically assess your system landscape and standardize processes. valantic demonstrates how SAP Activate and the Simplification List help companies tackle the migration with confidence and a clear strategy.

SAP S/4HANA implementation & standardization with SAP Activate & Simplification List
Here you can see the cover of our blog post "Be Emotional". Celebrating people, empty stands and clapping hands.

Customer Experience October 30, 2020

Be emotional! Why emotions are so important in customer experience management

The secret of successful customer loyalty is to win the hearts of customers. How can emotions affect the measurable success of the company?

Be emotional! Why emotions are so important in customer experience management
Bild zum Customer Focus Day SAP von valantic

Customer Experience October 15, 2020

Catalysts for a successful company

Companies want to update their individual SAP strategy, automate business processes, implement new digital business models, and make their IT flexible and more agile. The valantic Customer Focus Day SAP showed them how they can do these things successfully and what the catalysts are.

Catalysts for a successful company
Bild eines Mannes mit Headset vor einem Computerbildschirm, daneben mehrere Kreditkarten, im Hintergrund eine belebte Straße

Financial Services Automation October 14, 2020

valantic assists banks with outsourcing investigations

For investigations and exceptions with valantic’s FinCase, banks have the choice: The software cannot only be operated on premise or in the cloud but can also be outsourced as Business Process as a Service (BPaaS).

valantic assists banks with outsourcing investigations
Bild von Nils Meißner, Projektmanager SAP S/4HANA bei valantic ERP Services, im Hintergrund die Büroräume und das Bürogebäude des Langenfelder Büros

#valanticworld October 13, 2020

SAP S/4HANA – Experience Agile Project Methodology Live

Nils Meißner is Project Manager SAP S/4HANA and has been with valantic since April 2019. In the interview, he gives us insight into the SAP project world, talks about the challenges of project business, and explains what he likes about valantic as an employer.

SAP S/4HANA – Experience Agile Project Methodology Live
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