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Customer Service May 19, 2026
For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "
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SAP Services April 12, 2021
SAP Diamond Initiative: six awards for valantic
The SAP Diamond Initiative awards are presented for excellence and outstanding services. Kai Kronauer explains valantic’s secret to success and what these awards mean to him.
SAP Diamond Initiative: six awards for valantic
Customer Experience March 11, 2021
Trade Promotion Management Made Easy: Creation of multiple orders in SAP Sales Cloud
In the “Tips & tricks for customer experience with SAP” section, we present helpful tips from practice. This second part is about “Trade Promotion Management made easy”. In concrete terms, it is about simple implementation in the SAP Sales Cloud - a means often used in retail to increase customer loyalty, but also to increase market share.
Trade Promotion Management Made Easy: Creation of multiple orders in SAP Sales Cloud
#valanticworld March 9, 2021
People & Culture Development – people are our focus
Michelle Havel gives us exciting insights into People & Culture Development, its design and implementation and why people are always the focus at valantic.
People & Culture Development – people are our focus
Customer Experience February 18, 2021
Corona Redefines IT Priorities: This is What German Companies Now Have on the Agenda
The study "Corona resets IT priorities" by valantic and techconsult examined the impact of Corona on 218 German companies at the end of 2020.
Corona Redefines IT Priorities: This is What German Companies Now Have on the Agenda
#valanticworld February 16, 2021
From Maastricht to Hamburg in business analytics consulting
Timo Barth works at valantic as a Consultant in the SAP Business Analytics sector in Hamburg. In the interview, he talks about his immediate start, working on projects, and what he especially appreciates about his team in Hamburg.
From Maastricht to Hamburg in business analytics consulting
Supply Chain Management & Logistics February 15, 2021
Trends in Logistics, Material Flow, and Materials Handling
Excellent supply chain management and smoothly functioning logistics “just in time” are directly relevant to companies’ sales. However, under the difficult conditions due to the coronavirus, deficits have been revealed at many organizations. What should companies do today and what will the business world look like in ten years?
Trends in Logistics, Material Flow, and Materials Handling
Customer Experience February 12, 2021
B2B commerce: Times have changed
Just as in B2C, today customers in B2B purchasing expect an easy, transparent shopping experience. That's why suppliers should adjust and simplify all of their purchasing and sales processes to suit this new situation.
B2B commerce: Times have changed
Customer Experience February 5, 2021
5 reasons why companies are more successful with customer experience management
Learn here why an investment in customer experience management is worthwhile and what concrete successes can be achieved with experience management.
5 reasons why companies are more successful with customer experience management
Supply Chain Management & Logistics February 1, 2021
Optimize supply chains with the Connected Chain Manager
Intelligent supply chain management creates transparency, improves processes, and reduces work and costs. valantic’s Connected Chain Manager (CCM) visualizes relevant information such as inventories, throughput times, parts lists, requirements, and delivery capacities, which in turn provides inter-company planning security, even in a multi-level supply chain.
Optimize supply chains with the Connected Chain Manager