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Customer Experience December 11, 2025

Multi-agents: The next evolutionary stage of AI in marketing

Multi-agents represent the next stage of AI in marketing. Instead of relying on isolated tools, multiple specialized agents work together in parallel, enabling faster decisions, stronger content, and scalable optimization processes. This article shows how multi-agent systems structurally support marketing teams and strengthen them strategically.

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SAP Asset Lifecycle Management October 23, 2024

Key maintenance figures and risk management | A key to reducing costs

In today's competitive landscape, efficient plant maintenance is a key success factor for companies. But how can you ensure that your maintenance efforts are truly effective while minimizing the risk of costly breakdowns?

Key maintenance figures and risk management | A key to reducing costs
Change Management in der Pharmaindustrie

Customer Experience October 22, 2024

Change Management in Pharma: The Key to Unlocking Customer-Centric Growth

This article delves into the pivotal role of change management in the pharmaceutical industry, focusing on how the strategic adoption of technologies like CRM and marketing automation can transform customer interactions. It highlights the importance of integrating these tools into daily workflows and the continuous engagement of employees to achieve a customer-centric organizational culture.

Change Management in Pharma: The Key to Unlocking Customer-Centric Growth
4 employees having a meeting, woman standing

SAP Services October 21, 2024

Strategic asset performance management | Balancing performance, costs and risk

How to assess the risks of your technical systems and adapt an optimal maintenance strategy accordingly. Find out which method leads to a solid maintenance strategy and what support SAP can provide.

Strategic asset performance management | Balancing performance, costs and risk
The use of technology in pharma

Customer Experience October 17, 2024

Technology in the Pharma: an enabler for Customer Excellence

Technology is paving the way for customer excellence in the pharma industry. This article sheds light on how modern tools and data integration lead to an improved customer approach and enable a 360° customer view.

Technology in the Pharma: an enabler for Customer Excellence
Photo of a young woman using a digital tablet while taking stock in the storeroom of a pharmacy

Customer Experience October 15, 2024

Omnichannel in pharma: a 360-Degree customer View

Unlocking personalized care, omnichannel in pharma provides a seamless, data-driven approach to customer engagement, improving outcomes.

Omnichannel in pharma: a 360-Degree customer View
Noël Stolp is part of the Business Development Team of the GenAI Taskforce.

Work@valantic October 8, 2024

Connecting Customers – Noël Stolp about his role in the GenAI Taskforce

From a one-man show to team player: Noël devoted himself early on to the fascinating world of AI. Perfectly suited for the taskforce, he leverages his strengths in the field of GenAI without having to program himself. His responsibilities: lead generation and customer relationships.

Connecting Customers – Noël Stolp about his role in the GenAI Taskforce
A woman stands in a green greenhouse and checks data on her Ipad

Supply Chain Management & Logistics October 6, 2024

Sustainable procurement for a green economy

Sustainable procurement is a key lever for greater environmental and climate protection. Public institutions bear great responsibility in the face of high emissions. They must strategically integrate ecological, social and economic criteria into the procurement process - effectively and with an eye to the future.

Sustainable procurement for a green economy
Two people discussing maintenance work in factory

SAP Asset Lifecycle Management October 4, 2024

Asset performance management: Boosting maintenance effectiveness

With asset performance management (APM), the focus is shifting from efficiency to the effectiveness of maintenance. This article explores how companies can leverage SAP APM to identify and implement the right measures, ultimately driving sustainable improvements in asset availability and reliability.

Asset performance management: Boosting maintenance effectiveness
A man in a yellow checkered shirt sits at an outdoor table, drinking coffee and working on his laptop.

Customer Experience October 3, 2024

Composable UX: conversion rate booster & opportunity for digital accessibility

Our series sheds light on the potentials and often overlooked challenges of Composable Commerce projects from business, user, and technology perspectives. In the fifth edition, we reveal how design systems align with Composable Architecture, enabling unique customer experiences and enhancing digital accessibility.

Composable UX: conversion rate booster & opportunity for digital accessibility
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