Business team working on a laptop computer. Three people are wearing casual clothing. They are standing in a board room. Multi ethnic group with Cauc and o men and women

Artificial Intelligence May 28, 2026

How AI agents solve business problems

At the DSAG Technology Days 2026 in Hamburg, innovation was not just discussed but actively developed: Together with valantic, DSAG organized a hackathon where seven teams of students and young professionals presented their ideas for AI agents.

A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Artificial Intelligence May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

On-stage presentation at Adobe Summit 2026: A speaker introduces the new Adobe CX Enterprise solution.

Artificial Intelligence April 28, 2026

Adobe Summit 2026: When AI stops assisting – and starts acting

The age of AI as a tool is over. What Adobe presented in Las Vegas are systems that understand goals, develop plans and execute processes autonomously. For us at valantic, the Adobe Summit 2026 was therefore less of a product fair than a preview of the decisions that companies will have to make in the next 12 to 18 months.

Pictures of valantic employees on the roof terrace, Management Consulting Career at valantic

Artificial Intelligence April 16, 2026

Agentic AI Use Case: How a Data Agent creates the basis for Digital Commerce

Together with ZEG and Pimcore, valantic realized an Agentic AI use case in which AI automatically structures product data and makes it usable. Why clean data, governance and controllable processes are crucial for Agentic AI and how AI data management creates the basis for digital sales channels: In this interview, the project participants share their insights.

Diverse team working together in modern co-working

Artificial Intelligence April 7, 2026

Process Orchestration: Why Telcos Need to Act Now

40% lower operating costs, faster service delivery and satisfied customers: This blog shows why process orchestration is business-critical for telecommunications companies and how they can achieve measurable business value with structured end-to-end control.

Four people are testing the valantic AI tool for data migrating for their SAP S/4HANA project on the computer.

Artificial Intelligence March 24, 2026

AI makes the difference: Efficient SAP S/4HANA data migration

Migration to SAP S/4HANA is considered complex and error-prone—especially when dealing with large amounts of data. A project with our customer shows how AI significantly speeds up the process, detects duplicates, processes unstructured data, and improves data quality. The result: less manual effort, shorter runtimes, and a reliable foundation for the new system.

Four people are working together at a desk in an office. One man points to the screen of a laptop with an outstretched arm. His colleagues stand around him, smiling and looking at the screen

Artificial Intelligence March 19, 2026

CX trends 2026: Why Agentic AI will bring the biggest leap

2026 marks a turning point for the customer experience (CX). Which developments are driving this upheaval? Our top 10 makes it clear: Agentic AI is the catalyst for all current CX trends and measurable added value.

A woman smiles at a laptop screen while sitting next to a humanoid robot, which touches its chin thoughtfully.

Artificial Intelligence December 17, 2025

The New Automation Stack: Why AI Agents, Orchestration, and Generated Software Are Defining the New Standard

Automation is evolving from execution to decision-making: AI agents assume responsibility within clear boundaries. To ensure that this remains scalable and controllable, orchestration becomes a stabilizing layer. And generated software no longer turns digitalization into a project, but rather a product that can be created flexibly - in line with the process, architecture and requirements.

Artificial Intelligence October 28, 2025

One chat, all answers: How the AI Workflow Bot connects knowledge & processes

AI-supported automation of repetitive tasks such as document and data management already offers measurable efficiency potential. But how can this potential be exploited easily, effectively, and securely? With the AI Workflow Bot, valantic presents an AI system that helps companies reach their goals faster. “Efficiency is yours” is not just a slogan, but a tangible benefit.