Artificial Intelligence June 18, 2026

valantic joins Anthropic’s Claude Partner Network, bringing Claude Enterprise to Europe

valantic has joined the Claude Partner Network as a Select Partner in the Services Track, among the first consulting and solutions firms in Europe to do so. The partnership with Anthropic, the AI safety company behind Claude, positions valantic to bring Claude Enterprise to organizations across Europe.

Businessman working on a laptop in an office at night

Artificial Intelligence June 17, 2026

Interview: From GenAI to Agentic AI – What Will Make the Difference in 2026

How do companies make the transition from GenAI pilot projects to the value-adding use of agentic AI? In this interview, Sarina Hermann, Principal Consultant CX, addresses common misconceptions and explains how to successfully move toward the effective use of AI.

Woman making a business presentation in a meeting at a creative office and pointing to her team her business plan

Artificial Intelligence June 10, 2026

Agentic Commerce: Why the next 18 months will decide the next ten years

Agentic AI is changing the rules of the game in digital commerce. Where do retailers from the DACH region stand, what do global markets have ahead of them and how can companies become fit for agentic commerce? A personal assessment from retail practice with specific recommendations for action.

Artificial Intelligence June 9, 2026

SAP Sapphire 2026 – the way into the Autonomous Enterprise

SAP Sapphire 2026 marks the mindshift from assistant to agent: In the Autonomous Enterprise, Joule Assistants orchestrate networked agents that perform routine work independently across SAP and non-SAP systems. They are based on Joule Work and Joule Studio, the SAP Business Data Cloud and the Business AI Platform - provided that the data, cloud setup and culture are in sync.

Man sitting casually on the bed with cell phone & credit card, making payments

Artificial Intelligence June 4, 2026

Digital Payment in Agentic Commerce: AI buys – who pays?

Agentic AI changes who clicks on "Pay". For merchants and payment service providers, this means that for the first time, the checkout has to deal with someone who is neither human nor a traditional interface. What role does digital payment play in agentic commerce and how will payment services become future-proof?

Business team working on a laptop computer. Three people are wearing casual clothing. They are standing in a board room. Multi ethnic group with Cauc and o men and women

Artificial Intelligence May 28, 2026

How AI agents solve business problems

At the DSAG Technology Days 2026 in Hamburg, innovation was not just discussed but actively developed: Together with valantic, DSAG organized a hackathon where seven teams of students and young professionals presented their ideas for AI agents.

A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Artificial Intelligence May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

On-stage presentation at Adobe Summit 2026: A speaker introduces the new Adobe CX Enterprise solution.

Artificial Intelligence April 28, 2026

Adobe Summit 2026: When AI stops assisting – and starts acting

The age of AI as a tool is over. What Adobe presented in Las Vegas are systems that understand goals, develop plans and execute processes autonomously. For us at valantic, the Adobe Summit 2026 was therefore less of a product fair than a preview of the decisions that companies will have to make in the next 12 to 18 months.

Pictures of valantic employees on the roof terrace, Management Consulting Career at valantic

Artificial Intelligence April 16, 2026

Agentic AI Use Case: How a Data Agent creates the basis for Digital Commerce

Together with ZEG and Pimcore, valantic realized an Agentic AI use case in which AI automatically structures product data and makes it usable. Why clean data, governance and controllable processes are crucial for Agentic AI and how AI data management creates the basis for digital sales channels: In this interview, the project participants share their insights.