Skip to content
Blog

Customer Experience

No company can succeed today without exceptional customer experiences. Everything in the blog category “Customer experience” revolves around the topics of customer experience management, customer journey development, CRM consulting and implementation, marketing automation, e-business and e-commerce, B2B portals and marketplaces, and design and UX development.

Image of a tablet pc, the valantic company logo, the NEXUS UNITED company logo and Tim Wedler, Managing Director of the NEXUS Netsoft group, interview with Tim Wedler

Customer Experience December 16, 2019

5 questions for… Tim Wedler, Managing Director of the NEXUS Netsoft Group

Find out more about the motivation and the goals of the merger with valantic in the interview with Tim Wedler, Managing Director of the NEXUS Netsoft Group.

5 questions for… Tim Wedler, Managing Director of the NEXUS Netsoft Group
Picture of wine bottles in a wine rack, a mobile phone on which an online shop is displayed and two people in a consultation, valantic Customer Experience (CX)

Customer Experience July 12, 2018

News@SAP Customer Experience

In Orlando, SAP announced that with the introduction of the SAP C/4HANA Suite, it will revolutionize CRM. CRM will become CX (Customer Experience) and the focus will be more clearly on the customer.

News@SAP Customer Experience
Picture of a woman shopping online with her smartphone, next to it a picture of a sign saying "Open" and behind it a picture of a smartphone and clothes, valantic mobile commerce

Customer Experience May 25, 2018

coop@home wins Digital Commerce Award

coop@home best onlineshop in the category “Omni-channel and innovation”.

coop@home wins Digital Commerce Award
Image of a laptop showing the SFS-website, valantic Case Study SFS

Customer Experience February 12, 2018

The new SFS online Shop

Everything for the customer's benefit: The new B2B platform is designed according to the behavior and needs of SFS customers – from the shopping cart to delivery or pick-up.

The new SFS online Shop
Picture of Christian Heim, valantic GmbH, presenting Digitalization in Companies, valantic B2B Next Generation

Customer Experience November 20, 2017

Impressions of valantic «B2B Next Generation»

More than 30 decision-makers and influencers from a wide variety of industries met in Zurich in order to learn more about digitalization in B2B sector and exchange ideas with one another.

Impressions of valantic «B2B Next Generation»
1 22 23