Blog

The new SFS online Shop

Customer Experience

Business-to-Business (B2B)
E-Commerce
Online Shop
SAP Hybris Commerce
User Experience (UX)

Barbara Benninger

February 12, 2018

Image of a laptop showing the SFS-website, valantic Case Study SFS

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Modern and expandable e-commerce platform

With a focus on user experience, multi-channel, and future expandability

Placed in the shopping cart in a few steps, on the workbench or at the construction site in the shortest possible time: This Swiss supplier of tools, hardware, and fastening technology is entering the next digital generation of B2B sales with its new online shop www.sfs.ch. And this way, it is pursuing a customer-oriented, future-looking vision.

Several orders per day, more complex customer requests, and higher expectations: With this new platform, SFS is incorporating these changes into its digital strategy. The new online shop offers more than 150,000 products, appropriate for a wide variety of customer groups including mechanical workshops, carpentry shops, construction, and industry.

The project consisted of pre- and analysis phases with user interviews, UI/UX tests, and card sorting, the structuring of the information architecture, the design and HTML development, the realization of the SAP Hybris Commerce platform, as well as integration into SAP ERP.

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Discover the new online-shop now

Bild vom Onlineshop SFS, valantic — Online-Shop SFS

Case study: The SFS online Shop”>Case study: The SFS online Shop

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