Blog

Impressions of valantic «B2B Next Generation»

Customer Experience

Business-to-Business (B2B)
Digitalization

Barbara Benninger

November 20, 2017

Picture of Christian Heim, valantic GmbH, presenting Digitalization in Companies, valantic B2B Next Generation

Share this article

More than 30 decision-makers and influencers from a wide variety of industries, such as pharma, finance, sanitary engineering technology, animal food, and the steel trade met in Zurich in order to learn more about digitalization in B2B sector and exchange ideas with one another during valantic’s “B2B Next Generation” event.

These were the three speakers:

«The digital danger comes from the blind spot»
Christian Heim, valantic

The founder of the digital consulting company movento (now valantic) explained why it is so important that IT and business grow together and what makes an excellent customer experience. And why, starting in 2020, we will have to be prepared for digitalization, like it or not.

Picture of Boris Lokschin, Spryker Systems GmbH presenting The 5 Secrets of successful E-Commerce, valantic B2B Next Generation — Impressions from valantic’s “B2B Next generation” event in Zurich: The 5 secrets of successful e-commerce, Boris Lokschin, Spryker Systems GmbH

«5 secrets for successful e-commerce in B2B»
Boris Lokschin | Spryker

Boris Lokschin has supported numerous e-commerce projects and knows just how important the platform selection is. The founder and connector of the commerce operating system Spryker not only showed off the Spryker operating system at this event, he also revealed the 5 secrets for a successful e-commerce strategy.

Picture of Stephan Sigrist, WIRE, presenting The Future of Digitalization, valantic B2B Next Generation — The Future of Digitalization, Stephan Sigrist, WIRE

«Back to humans – no innovation without people»
Stephan Sigrist | Think Tank W.I.R.E.

The founder and manager of the Think Tank W.I.R.E.has been analyzing developments in business, science, and society for many years. From him, participants learned how far digitalization has really come. And why innovation should be oriented according to the needs of people, not of technology.

More on this topic

Two male professionals are sitting on a red sofa in a contemporary office setting, smiling as they look at a laptop together. In the background, you can see glass partitions, potted plants, hardwood floors, and warm overhead lighting. One man is wearing a beige polo shirt and glasses; the other is wearing a blue polo shirt. They appear to be engaged in a friendly, collaborative discussion.

Agentic Commerce July 24, 2026

AI in Knowledge Management: Bringing Knowledge into the Digital Channel

It’s 10:47 p.m., the shopping cart is full, but one question remains unanswered. The consultant knows the answer, but he’s no longer available. A company’s most valuable knowledge resides with its employees, rarely in digital channels. Read here to find out how AI makes this experiential knowledge accessible.

Artificial Intelligence July 22, 2026

Interview: How to get started with Agentic AI?

Agentic AI creates long-term value only when AI applications are seamlessly integrated into processes and equipped with clear control mechanisms. Maria Kern, Digital Experience Architect, explained how an AI workshop can support a structured introduction to AI and help organizations achieve initial success by developing a production-ready AI agent.

A young woman shopping at a supermarket with a shopping cart scans the products on the shelf with her smartphone

Customer Experience July 16, 2026

From Segments to Individual 1:1 Relevance: What Hyperpersonalization Means in Retail

Personalization is high on the retail industry’s agenda, but so far, it has been viewed primarily as a technical capability. AI is currently changing both expectations for personalized experiences and the technical means of delivering true one-to-one relevance. That is what hyperpersonalization ultimately comes down to: personality and context that build trust, credibility, and loyalty.

Don't miss a thing.
Subscribe to our latest blog articles.