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Customer Experience December 11, 2025

Multi-agents: The next evolutionary stage of AI in marketing

Multi-agents represent the next stage of AI in marketing. Instead of relying on isolated tools, multiple specialized agents work together in parallel, enabling faster decisions, stronger content, and scalable optimization processes. This article shows how multi-agent systems structurally support marketing teams and strengthen them strategically.

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A man in a suit stands in the warehouse wearing a blue hard hat

Supply Chain Management & Logistics February 13, 2026

Efficient production – the art of batch size optimization

Batch size optimization helps to reduce production costs and make processes more efficient. The aim is to achieve a good balance between set-up and storage costs. Throughput times, capacities and restrictions must also be taken into account. With the right strategy, tangible savings can be achieved.

Efficient production – the art of batch size optimization
Engineers analyze vehicle data in a rail depot on a monitor across the entire lifecycle.

SAP Asset Lifecycle Management February 3, 2026

Managing vehicle data across the lifecycle

This article shows how vehicle data can be managed in a structured manner throughout its entire lifecycle – from lifecycle logic and change and configuration management to implementation with SAP S/4HANA Asset Management and complementary cloud modules.

Managing vehicle data across the lifecycle
Annariina Komljenovic, Executive VP Strategic Alliance Management

Digitalization Services January 22, 2026

Digital Sovereignty: Between Billion-Dollar Investments and Strategic Autonomy

On December 11, 2025, Amazon Web Services (AWS) published the European Sovereign Cloud Sovereign Reference Framework (ESC-SRF). Eighteen months after the €7.8 billion investment in Brandenburg, we can now assess what has actually been achieved. The result: this is a technical implementation, not symbolic politics.

Digital Sovereignty: Between Billion-Dollar Investments and Strategic Autonomy
Shot of two businessmen using a digital tablet together in an office

Digitalization Services December 18, 2025

Agentic Commerce: Why payment service providers need to act now

AI-driven commerce is transforming how consumers shop, with intelligent agents streamlining discovery, decision-making, and payments. Payment Service Providers must evolve to support agent-led journeys, integrating with AI ecosystems to remain relevant. Those who modernize their systems gain a strategic advantage, while those who don’t risk losing ground in this fast-changing landscape.

Agentic Commerce: Why payment service providers need to act now
A woman smiles at a laptop screen while sitting next to a humanoid robot, which touches its chin thoughtfully.

Artificial Intelligence December 17, 2025

The New Automation Stack: Why AI Agents, Orchestration, and Generated Software Are Defining the New Standard

Automation is evolving from execution to decision-making: AI agents assume responsibility within clear boundaries. To ensure that this remains scalable and controllable, orchestration becomes a stabilizing layer. And generated software no longer turns digitalization into a project, but rather a product that can be created flexibly - in line with the process, architecture and requirements.

The New Automation Stack: Why AI Agents, Orchestration, and Generated Software Are Defining the New Standard

Customer Experience December 16, 2025

Scaling customer loyalty with Agentic AI and self-service

Eliot shows how AI, Agent Assist, and Self-Service can make customer service scalable without losing the human touch. In our interview, Eliot COO Michaela Schmidke-Puchtinger shares best practices, concrete use cases, and recommendations for companies that want to make their service more efficient, faster, and more customer-centric.

Scaling customer loyalty with Agentic AI and self-service
A man in a white shirt stands in the warehouse and checks new deliveries on his Ipad

Supply Chain Management & Logistics December 2, 2025

Avoiding supply bottlenecks – securing the supply of goods

Supply bottlenecks jeopardize production, sales and customer relationships. This makes it all the more important to identify causes at an early stage and initiate targeted countermeasures. Clear planning, digital tools and early warning systems can effectively strengthen the resilience of the supply chain.

Avoiding supply bottlenecks – securing the supply of goods
Portrait of Maria Kern, Senior Frontend Architect of valantic

Customer Experience December 2, 2025

Product configurators in modern e-commerce – significance, benefits, and trends

Product configurators are key drivers of today’s e-commerce experience. In this interview, Maria Kern discusses how businesses can benefit from personalized customization, product advisors, and visual presentation – and how AI, AR/VR, and IoT are shaping the future of these solutions.

Product configurators in modern e-commerce – significance, benefits, and trends
Junge Frau mit Brille bestellt über ein Tablet Waren.

Digitalization Services November 27, 2025

Agentic Commerce Protocol: Redefining E-Commerce with OpenAI and Stripe

The Agentic Commerce Protocol (ACP), developed by OpenAI and Stripe, is redefining e-commerce by enabling AI agents to conduct secure, scalable transactions autonomously. Using Shared Payment Tokens and robust cryptographic verification, ACP ensures seamless interactions between AI agents, merchants, and consumers, paving the way for the future of autonomous commerce.

Agentic Commerce Protocol: Redefining E-Commerce with OpenAI and Stripe
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