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Customer Service May 19, 2026
For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "
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Customer Experience September 11, 2024
Customer Excellence in Pharma – a holistic approach
We discuss why investing in customer excellence in pharma and life science is important. It’s a combination of processes, people, technology and data.
Customer Excellence in Pharma – a holistic approach
CCH® Tagetik September 11, 2024
Risk Capture and Assessment with CCH® Tagetik and the Analytical Workspace
Three Lines of Defence: Enhancing Effective Risk Management through the 'Three Lines of Defence' Model with CCH Tagetik Analytical Workspace.
Risk Capture and Assessment with CCH® Tagetik and the Analytical Workspace
Customer Experience September 10, 2024
Is My Online Shop Accessible? – A Practical Guide to Digital Accessibility
Digital accessibility is not only a mandate of fairness but also a smart business decision. It's high time for e-commerce to take a step towards inclusion and equality. But how can you make your online shop accessible and EAA-compliant? Our latest blog post provides concrete recommendations with a practical guide.
Is My Online Shop Accessible? – A Practical Guide to Digital Accessibility
Digitalization Services September 10, 2024
Effective data utilization: Where does your company stand?
Efficient data transformation begins with understanding your company’s current level of data utilization. At valantic, we categorize companies into four distinct levels, providing you with a comprehensive overview and a clear roadmap for your future data utilization.
Effective data utilization: Where does your company stand?
SAP Services September 4, 2024
valantic SAP Study 2024: Trends and Highlights – What Makes the SAP Community Tick
What do companies think of SAP S/4HANA, AI and the SAP Cloud? The trends and highlights of the current valantic Survey 2024 - with its finger on the pulse of the SAP community.
valantic SAP Study 2024: Trends and Highlights – What Makes the SAP Community Tick
#valanticworld August 29, 2024
Code or Coral reef – what artificial intelligence has to do with Fabian’s dives
What role do a forgotten birthday card and the underwater world play in Fabian's AI career? Discover in the interview how he uses AI professionally and privately and how he promotes the professional handling of the digital co-worker vally at valantic.
Code or Coral reef – what artificial intelligence has to do with Fabian’s dives
Customer Experience August 24, 2024
Composable Commerce: Why it takes more than just a flexible technology stack
Composable commerce is reshaping e-commerce. Discover how it's not just about tech, but about creating responsive, customer-centered business models.
Composable Commerce: Why it takes more than just a flexible technology stack
Artificial Intelligence August 21, 2024
Wake-Up Call for the CPG Market: How AI Influences Purchase Decisions
Discover how AI is influencing the CPG market and changing purchasing decisions. Find out how AI is changing the customer journey in our report.
Wake-Up Call for the CPG Market: How AI Influences Purchase Decisions
Uncategorized August 21, 2024
Systematic test management – a success factor for SAP S/4HANA go-lives
Prior to an SAP S/4HANA go-live, the new solution must be tested thoroughly and audit-proofed. Professional test management not only lays the cornerstone for a timely start of production and smooth operation of the business software, but also ensures that companies achieve their digitalization goals.
Systematic test management – a success factor for SAP S/4HANA go-lives