Skip to content
Blog

Top topic

A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

View post

Don't miss a thing.
Subscribe to our latest blog articles.

Register
Photo of a group of valantic employees

Customer Experience May 28, 2025

Salesforce World Tour 2025: Focus on Agentforce

At the Salesforce World Tour 2025 in Frankfurt, Agentforce, Customer 360, and the Data Cloud were in focus. The event showed how AI, automation, and real-time data help businesses operate more efficiently and customer-centric. valantic supports companies along this journey – from strategy to technical implementation.

Salesforce World Tour 2025: Focus on Agentforce
Das Experten-Team von valantic: zu sehen sind 11 Männer, die in die Kamera lächeln. Der Hintergrund ist schwarz und mit weißer Schrift steht über den Köpfen der Gruppe "valantic + stripe"

Digitalization Services May 27, 2025

valantic is an official Stripe Payments Specialized Partner – what’s behind it?

A strong FinTech duo: Through the Accelerated Partner Enablement Program, valantic became the first Stripe Payments Specialized Partner in the DACH region. As an implementation partner, we support our clients with industry-specific project management and in-depth Stripe product know-how in the integration of the Stripe product suite. Read more about Stripe and our partnership here.

valantic is an official Stripe Payments Specialized Partner – what’s behind it?
What’s new in SAP Datasphere April 2025

SAP Services May 27, 2025

What’s New in SAP Datasphere (April 2025)

SAP Datasphere is continuously evolving through ongoing improvements and enhancements. In April 2025, the focus is on data modeling and data integration as well as on innovations in the area of file space in object memory. This blog post is a summary of the most exciting innovations that have been released since mid-March 2025.

What’s New in SAP Datasphere (April 2025)
Diverse group of businesspeople discussing work while standing together in a bright modern office corridor

Cyber Security & Data Protection May 22, 2025

FinmadiG & DORA: Impact on Leasing and Factoring Companies

Financial Market Digitalization Act (FinmadiG) and Digital Operational Resilience Act (DORA) – what do these new regulations mean for leasing and factoring companies? In this blog article, we explain why DORA will also become binding for leasing and factoring companies as a result of FinmadiG, which requirements will apply from January 2025 and January 2027 and how you can prepare now.

FinmadiG & DORA: Impact on Leasing and Factoring Companies
Two female colleagues talking in a hallway of modern office

Uncategorized May 21, 2025

What’s New in SAP Datasphere (May 2025)

SAP Datasphere is constantly being improved and expanded. We examine the latest changes in this blog post of May 2025.

What’s New in SAP Datasphere (May 2025)
What’s new in SAP Datasphere (03 2025) 

SAP Services May 21, 2025

What’s New in SAP Datasphere (March 2025)

SAP Datasphere is continuously evolving through ongoing improvements and enhancements. In this update, we take a closer look at the most recent developments and new features of March 2025.

What’s New in SAP Datasphere (March 2025)
Agile Methodology | Accomplishing Digital Transformation with Low-Code

Customer Experience May 13, 2025

Strategic use of low-code: Boost innovation and process efficiency across your organization

Low-code development platforms are fundamentally changing the way companies build applications. They empower employees without extensive programming knowledge to create custom software solutions – quickly, efficiently, and with a focus on practical application.

Strategic use of low-code: Boost innovation and process efficiency across your organization
Eine Gruppe von Personen mit orangefarbenen Jacken und Namensschildern steht gemeinsam auf der Bühne vor einem blauen Hintergrund mit der Aufschrift "Homecoming".

Customer Experience May 8, 2025

Pimcore Inspire 2025: Pimcore Homecoming – Back to the roots and off into the future

Pimcore Inspire 25 once again delivered with many useful insights, interesting talks and a clear path into the exciting future of Pimcore as the central PXM solution. As Pimcore Global Partner, we were on site to gather all relevant information, hold a PXM-related masterclass and get in touch with technology experts to discuss current developments.

Pimcore Inspire 2025: Pimcore Homecoming – Back to the roots and off into the future
Female warehouse worker updating the stock on mobile phone app. Woman in uniform working in a factory warehouse.

Supply Chain Management & Logistics May 8, 2025

Expert consulting on the implementation of the PPWR (EU packaging regulation)

Fulfill the PPWR requirements efficiently and on time. Our consulting services support companies throughout the implementation of the new EU packaging & packaging waste regulation (PPWR) – from the initial readiness check to piloting and more.

Expert consulting on the implementation of the PPWR (EU packaging regulation)
1 9 10 11 58