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Customer Experience July 9, 2026

Customer Centricity in B2B: How Manufacturers are meeting rising Customer Expectations

Customer centricity is also essential in the B2B environment in order to build long-term relationships. But how can true customer centricity be achieved and how can the ROI be measured? Practical tips and a real-life project example show how manufacturing companies use customer centricity as a growth and competitive advantage.

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Bild von Dr. Falk von Falkhausen, valantic Partner und Geschäftsführer im Competence Center Supply Chain Excellence, daneben ein Bild von fahrenden LKW's und dahinter Bilder von einem Lager und einer Bergstraße

Supply Chain Management & Logistics April 14, 2020

5 questions for… Dr. Falk von Falkenhausen about the ability to monitor supply chains in times of crisis

valantic launched a new cloud solution two weeks ago: the Connected Chain Manager (CCM). We spoke to Dr. Falk von Falkenhausen about the ability to efficiently monitor global supply chains.

5 questions for… Dr. Falk von Falkenhausen about the ability to monitor supply chains in times of crisis
picture of a happy woman, next to it a picture of a thumbs up and behind it a picture of a sign saying "Come in we're open" and a picture of mountains, valantic blog article "Peak-End-Rule"

Customer Experience April 8, 2020

The Peak-End Rule or Why Customer Experience Should Never be Left to Chance with Customer Experience Management

When is the customer experience good, when bad? Does only the first impression matter or does the experience arise from the total of all positive and negative experiences that a customer has with a company? What influences our perception?

The Peak-End Rule or Why Customer Experience Should Never be Left to Chance with Customer Experience Management
Bild von Thomas Pongratz, Managing Consultant SAP Transportation Management, vor dem Münchener valantic Office

#valanticworld April 3, 2020

An excursion into SAP Transportation Management at valantic

Thomas Pongratz, Managing Consultant at valantic, on the fast-moving nature of information technology, the challenges arising from this, and why he especially appreciates the team spirit and hands-on mentality at valantic.

An excursion into SAP Transportation Management at valantic
Eine Roboterhand tippt auf einer Laptoptastatur auf einem Holzschreibtisch, im Hintergrund strömt Sonnenlicht. Sie verkörpert die nahtlose Integration von Technologie und Natur. Diese Szene unterstreicht die Möglichkeiten der Konversations-KI bei der Transformation alltäglicher Aufgaben.

Digitalization Services March 18, 2020

CFO: Surviving the digitalization madness – time-travel!

We are now in the future, in the year 2025. You're the CFO, sitting in your office, going over the manuscript for your upcoming farewell speech once again. In just a few minutes, you’ll face your employees one last time. Will you tell a tale of success or are you leaving your company because you failed miserably at digitalization?

CFO: Surviving the digitalization madness – time-travel!
Image of Martin Hofer, Executive Director at valantic Supply Chain Excellence, Supply Chain Management

Supply Chain Management & Logistics March 16, 2020

5 questions for… Martin Hofer, Managing Director of the valantic Competence Center for Supply Chain Excellence

With Martin Hofer, Partner at valantic, we spoke about current challenges in supply chain management, the changes since the merger of Wassermann AG with the valantic Group, and the future of the industry.

5 questions for… Martin Hofer, Managing Director of the valantic Competence Center for Supply Chain Excellence
Picture of a woman shopping online with her smartphone, next to it a picture of a sign saying "Open" and behind it a picture of a smartphone and clothes, valantic mobile commerce

Customer Experience March 12, 2020

5 Tips for How You Can Close the Experience Gap

How good is your customer experience management? If your assessment doesn’t match the customer's experience, you’ve got an experience gap. We’ll give you some helpful tips for how you can close this gap.

5 Tips for How You Can Close the Experience Gap
Man in a light blue shirt using a tablet in a modern industrial workspace with shelves and equipment in the background.

SAP Asset Lifecycle Management March 10, 2020

Mobile maintenance: Accelerating processes with digital checklists

Digital checklists enhance efficiency, safety, and documentation quality in maintenance. Discover how your company can successfully transition from analog to digital – from initial analysis to choosing the right technology. Read the full blog article now!

Mobile maintenance: Accelerating processes with digital checklists
Image of Fabian Stocker, Vice President Integrated Business Planning, in front of the valantic office in Munich

SAP Services March 10, 2020

On a Digital Journey in the SAP IBP World

Interview with Fabian Stocker, Vice President Integrated Business Planning (SAP IBP) at valantic Supply Chain Excellence, about working as a consultant at valantic.

On a Digital Journey in the SAP IBP World
Picture of two women in front of a whiteboard, next to it a picture of a robot and behind it a picture of a laptop and a picture of a building, Data Science Procedure Model valantic and Nordakademie

Business Analytics February 28, 2020

valantic and the Nordakademie Develop Procedural Model for Data Science Projects

The Data Science Process Model of valantic and Nordakademie describes the procedure in a data science project.

valantic and the Nordakademie Develop Procedural Model for Data Science Projects
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