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A customer service agent wearing a headset and sitting in front of a computer monitor uses AI in customer service to process a request.

Customer Service May 19, 2026

Why so many AI pilots in Customer Service fail – and how to make them work

For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "

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5 Good Reasons – This is How Guided Selling with CPQ Increases Sales

Customer Experience June 9, 2022

5 Good Reasons – This is How Guided Selling with CPQ Increases Sales

With the increasing digitalization of all business units, customers’ expectations are also increasing. Find out which five compelling reasons speak for the use of Guided Selling with SAP CPQ in sales in our blog post.

5 Good Reasons – This is How Guided Selling with CPQ Increases Sales
Shot of a mature businessman having a discussion with a colleague in an office

SAP Services June 7, 2022

Experience end-to-end processes live as an SAP Trainee

Update March 2023: Yannic Strickfaden has now moved on to new career paths. We wish him good luck and fun with his new challenges. We have the permission to continue using this interview article, which we are happy to do. Yannic Strickfaden, Consultant in Controlling at valantic, started as a Junior Consultant in May 2020 […]

Experience end-to-end processes live as an SAP Trainee
Image of a group of people in a meeting, next to them a woman looking at her computer screen and a tablet

SAP Services June 3, 2022

RISE with SAP for Migrating to the Private Cloud

With RISE with SAP and SAP S/4HANA Private Cloud, companies enjoy the benefits of two worlds when it comes to digitization: They receive proven on-premises functionalities as well as the added value of service-oriented software usage.

RISE with SAP for Migrating to the Private Cloud
Header | Blog post Digitization of the statutory health insurance funds

#valanticworld June 2, 2022

The Digitalization of the Statutory Health Insurance Companies

Has digitalization now also reached the statutory health insurance companies in Germany? Our expert for statutory health insurance, Lutz Schedlbauer, Managing Consultant at valantic, has experienced the development of digitalization at health insurance companies first-hand. Here, he gives us a look at what he does everyday.

The Digitalization of the Statutory Health Insurance Companies
Only the best Customer Experience (CX) in B2B can win in the long term

Customer Experience June 1, 2022

Only the best Customer Experience (CX) in B2B can win in the long term

Only the best Customer Experience (CX) in B2B can win in the long term. The solution is an inspiring customer portal for your business customers.

Only the best Customer Experience (CX) in B2B can win in the long term
Male architect using mobile phone and laptop at construction site

SAP Asset Lifecycle Management May 27, 2022

Interview: Mobile maintenance and digital resource planning

How can digitalization streamline asset management? In this interview, Dr. Andreas Dankl discusses mobile maintenance, digital resource planning, and key success factors. Discover how structured planning helps companies boost efficiency and strengthen their competitive edge!

Interview: Mobile maintenance and digital resource planning
Create the best possible CX for B2B customers

Customer Experience May 19, 2022

How to create the best possible CX for B2B customers

In the second part of our Customer Experience series, we want to reveal what a process for aligning with your end customer can look like.

How to create the best possible CX for B2B customers
Tim Lipgens, Consultant S/4HANA Finance; SAP Trainee at valantic

#valanticworld May 12, 2022

The SAP Trainee Program: A kick-start for a successful career in controlling

Tim Lipgens, Consultant S/4HANA Finance, provides exciting insights into valantic’s SAP trainee program and tells us how and when he started working on challenging controlling projects.

The SAP Trainee Program: A kick-start for a successful career in controlling
valantic Survey-Report SAP S/4HANA Study

SAP Services May 11, 2022

SAP S/4HANA Study 2022

The valantic SAP S/4HANA Study 2022 revealed exciting trends: 95% of respondents want to switch to the new software. A brownfield migration is the favorite. Many are interested in process mining, but further clarification is still needed for RISE with SAP.

SAP S/4HANA Study 2022
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