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Customer Service May 19, 2026
For many companies, customer service is an obvious starting point for experimenting with AI. The demo is convincing. Expectations are high. Nevertheless, only a few pilot applications make it into regular productive operation. Three typical patterns and concrete approaches to how AI works in service "
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#valanticworld September 15, 2022
The way to green – valantic supports reforestation projects at Carbonfund.org
Global warming is real and we all need to be part of the solution. valantic supports the organization Carbonfund.org in the fight against climate change.
The way to green – valantic supports reforestation projects at Carbonfund.org
Customer Experience September 13, 2022
User testing – on-site or remote: What’s better?
User tests offer the advantage of testing the functionality of a system while directly including users in the testing process. The tests can be performed either on site or remotely. Our valantic expert Elena Gocheva will tell you which option is right for you.
User testing – on-site or remote: What’s better?
#valanticworld September 8, 2022
The development of a digital future topic at valantic
Timo Rüb joined valantic in May 2022. He tells us about his new role as Vice President, in which he enthusiastically builds and expands the future-oriented SAP Business Technology Platform at valantic.
The development of a digital future topic at valantic
#valanticworld September 1, 2022
Dynamics in People Management
Sabrina Albrecht gives us insight into her newly created role in People Management at valantic and explains why it is so important to promote women to leadership positions.
Dynamics in People Management
Customer Experience August 29, 2022
Five Questions for a Martech Consultant about the CrossEngage CXP
In the jungle of marketing technologies, Customer Experience Platforms (CXPs) play an important role. This is where most of the terrain is accessible from. We asked MarTech Consultant David Deronja five questions about CrossEngage, a CXP provider.
Five Questions for a Martech Consultant about the CrossEngage CXP
Digitalization Services August 25, 2022
On a joint road to success in supply chain and S&OP planning
The strategic partnership between valantic and Anaplan continues to be a success story – especially in the area of supply chain and S&OP. In 2022, the topic of “planning” will be more present than ever in companies: this trend has intensified since the Covid-19 pandemic and shows that no industry and no business area can […]
On a joint road to success in supply chain and S&OP planning
Customer Experience August 22, 2022
Five Questions for a Martech Consultant about the Emarsys CXP
In the jungle of marketing technologies, Customer Experience Platforms (CXPs) play a major role. One of these platforms is Emarsys. We asked expert and MarTech consultant David Deronja five questions about the tool. What can it do, who is it suitable for and what are its limitations?
Five Questions for a Martech Consultant about the Emarsys CXP
Customer Experience August 18, 2022
Headless Commerce – Dull Trend or Perennial Favorite?
In this interview, our commerce expert Michael Bungert answers questions about headless commerce. Michael specializes in SAP Commerce projects at valantic. In addition to technical management, he helps clients define their requirements and design their e-commerce processes.
Headless Commerce – Dull Trend or Perennial Favorite?
Customer Experience August 16, 2022
Account-based Selling: The Basics of Cold Calling
Is the classic cold call already past its prime?! Perhaps an anti-aging treatment makes sense – one aimed at modern account-based selling. Learn more in the blog article!
Account-based Selling: The Basics of Cold Calling