Highlight
Successful together – our valantic Team.
Meet the people who bring passion and accountability to driving success at valantic.
Get to know us
For a 360-degree customer view
SAP Intelligent Sales Cloud
We always keep our customers and their needs at the center of everything we do—comprehensively and with care. For us, the SAP Sales Cloud represents a holistic CRM solution that ensures optimal sales support. Discover its wide range of features and the measurable benefits it offers.
What is the SAP Sales Cloud?
The SAP Sales Cloud is a cloud-based CRM solution for digitized sales. It helps companies act faster and more efficiently, be more present for customers, and ultimately sell more.
To achieve this, the SAP Sales Cloud connects various processes along the entire value chain. It becomes the central system for all relevant data, activities, and measures of digitally supported sales. The result: a unified and comprehensive view of your customers.
What is the SAP Intelligent Sales Cloud (V2)?
The SAP Intelligent Sales Cloud (V2) marks a new era for Customer Relationship Management (CRM). Its expanded functionalities and targeted optimizations are crucial for this advancement:
The microservices-based architecture increases speed by 20 times compared to older technologies. In addition to this impressive performance boost, the SAP Intelligent Sales Cloud enhances sales efficiency through the use of Artificial Intelligence (AI) and the automation of numerous processes. From guided selling to efficient pipeline management and intelligent forecasting, employees save time on their tasks and can focus on value-added activities.
The features are continuously improved with each update, strategically advancing sales processes for optimal Customer Experience (CX) and stronger customer relationships.
CRM with measurable benefits What makes the SAP Intelligent Sales Cloud worthwhile?
5-15%
Improvement
in conversion rates of sales leads
90%
Reduction
in manual effort in email design
5%
Revenue increase
through shortening the sales cycle
10%
improvement
in productivity of the sales teams
What these KPIs reveal: Customer Relationship Management has become a key instrument for business success. 35% more revenue and 119% pipeline growth are further impressive figures from SAP that underline this statement – and highlight the added value the SAP Sales Cloud can bring to your business.
How your sales team benefits from the SAP Sales Cloud
Understand, engage, deliver – all with one system. The integrated approach of the SAP Sales Cloud offers crucial advantages for your sales department:
Reduced sales costs through:
- More targeted sales activities and efficient procedures
- Effective capturing and tracking of all activities and customer interactions
- Use of machine learning models trained with past sales data, empowering the sales team to focus on promising leads and opportunities
Higher accuracy of sales forecasts through:
- Better visibility and risk assessment of opportunities
- Precise evaluation of forecasts
- Rapid identification of changes in the forecast and targeted adjustment of specific opportunities
Reduction of sales cycle time through:
- Automation of lead management processes
- Provision of relevant customer information to close sales faster
- Increased productivity and time savings across the company
Stronger Customer Retention & Reduced Churn Through:
- Continuous monitoring of changes in opportunities
- Automatic suggestions for next steps to resolve issues and achieve goals
Increased Pipeline Through:
- Early identification of weaknesses
- Support in identifying focus areas
Higher Conversion Rate for Qualified Leads Through:
- Calculating the success probability of leads with the highest likelihood
- Quickly creating compelling proposals
How your customers benefit from the SAP Sales Cloud
- Enhanced support: Sales representatives evolve into “Trusted Advisors” thanks to the comprehensive customer insights provided by the system.
- Personalized offers: Through the Configure Price Quote functionality, customers receive offers tailored precisely to their needs.
- Accelerated purchase process: Customer-focused and faster communication contributes to the swift completion of sales transactions.
- Outstanding CX: The SAP Sales Cloud enables a seamless and value-added shopping experience, significantly enhancing overall customer satisfaction.
AI Meets CX
Additional features of the SAP Intelligent Sales Cloud (V2)
User Experience
The new User Interface (UI) impresses with its user-friendly and functionally optimized design: fewer clicks, faster screen load times, and a dynamic, responsive layout ensure an outstanding user experience – whether on a laptop or smartphone.
Intelligent features
The SAP Intelligent Sales Cloud (V2) elevates proven standard functionalities such as Guided Selling, Playbooks, and Pipeline Management to a new level. By leveraging Generative AI (GenAI), complex information is simplified and presented more clearly. The AI extracts key takeaways from reports and data analyses, accelerating decision-making processes.
360° customer view
The improved integration of Business Objects enables a quick and comprehensive 360° view of customers. Through intelligent processing of large data volumes, the AI can identify patterns that reveal customer behavior and preferences – providing valuable insights to proactively and accurately address customer needs and uncover cross-selling opportunities.
How your IT benefits from the SAP Intelligent Sales Cloud (V2)
With the SAP Intelligent Sales Cloud (V2), your IT department can deliver a robust and efficient sales platform that reduces administrative burdens and contributes to a scalable, future-proof infrastructure.
Accelerated admin processes
The user-friendly and intuitive interface allows administrative tasks to be completed more quickly, saving time and effort for IT staff.
Simple integrations and extensions
Direct interfaces enable seamless connection to surrounding systems (such as CPQ, Commerce, SAP Emarsys, CDP, Qualtrics) and allow for easy extensions.
Superior performance
The microservices-based, cloud-native platform operates up to 20 times faster than older technologies and impresses with near-zero downtime.
Key highlights
What makes the SAP Sales Cloud stand out?
- Cloud deployment: Working with the SAP Sales Cloud in its desktop version eliminates the need for dedicated hardware. Quarterly automatic updates ensure the CRM system is always up to date.
- Pipeline and forecast management: Real-time analytics are generated and displayed visually, saving time and shortening the sales cycle.
- Quoting and pricing: For complex products with numerous configuration options, SAP CPQ integrates seamlessly into the SAP Sales Cloud.
- Optimized mobile usage: The dynamic, responsive layout provides an intuitive user experience – online and offline, even on smartphones.
- Sales automation: Price recommendations, up- and cross-selling suggestions, or performance histories – the SAP Sales Cloud offers diverse ways to automate sales workflows.
- Targeted Customer Engagement: Sales representatives have a comprehensive overview of all customer interactions, avoiding redundant or erroneous communication.
- Efficient sales work: Leveraging AI and process automation, your sales team can rely on solid data and insights intelligently prepared by the system.
Power packed for optimal customer support Highlight features of the SAP Intelligent Sales Cloud (V2)
Intelligent functions and targeted optimizations make the SAP Intelligent Sales Cloud (V2) a powerful tool for companies looking to comprehensively modernize their sales processes and meet the demands of dynamic markets in the long term.
Survey trend summary
This innovative feature utilizes GenAI to summarize survey results and highlight key changes, simplifying preparation for sales conversations.
Leads booster
The tool deepens the understanding of customer needs and contributes to increasing lead conversion rates by providing tailored product information.
Account synopsis
This function enables sales teams to obtain a comprehensive real-time overview of customers.
Business interaction insights
The AI-driven tool analyzes transcripts from MS Teams meetings, generating summaries and concrete action recommendations.
Visit insights
This planned feature for retail uses GenAI to provide real-time insights into in-store customer behavior, enhancing sales conversations.
SAP Retail Execution Mobile
The app for field sales representatives in consumer goods helps optimize product placement, availability, and promotions.
Guided Selling
This feature guides sales teams through the sales process in an automated, intelligent, and intuitive manner.
Intelligent Sales Execution
Four modules provide a better overview of opportunity development in the sales pipeline.
Digital Selling Workspace
The new workspace simplifies daily sales tasks with integrated calendar view and call lists.
Optimized UX
Improved system performance and responsive layout make the user interface faster and more intuitive.
High scalability through cloud-native microservices
Cloud-native microservices allow rapid adjustment and scaling of the architecture as needed.
Upgrades without downtime
The modular structure enables quicker updates and ensures reliable availability, even if individual components fail.
Still undecided whether the SAP Intelligent Sales Cloud (V2) is the right CRM solution for your company? Let’s find out together! Our expert teams offer comprehensive support – from strategic consulting and technology selection to implementation and monitoring.
Deep dive With our Exploration Session
Would you like to better understand the advantages SAP’s new CRM solution offers for your business? In our Exploration Session, you’ll gain deeper insights and learn why the SAP Intelligent Sales Cloud (V2) is being hailed as a game-changer in the CRM segment. Together, we’ll explore the latest highlights with a focus on its unique look-and-feel. Additionally, we’ll review the planned roadmap features and clarify the technical requirements.
For the session, you can select relevant cases from our “Demo Menu” that we’ll examine in greater detail during the meeting. For a tailored, in-depth analysis, we also offer Deep Dive Sessions, which can be booked as an upgrade to the basic package.
Book your Exploration Session now!
Ready for a CRM system that is capable of more?
Contact us now!
Hallo from Mannheim
Martin Elsholz
Principal Consultant Industry Business
valantic
The world of SAP CX
SAP Customer Experience
SAP combines all applications for the customer-centric departments in the company under the topic of Customer Experience Solutions.
More
SAP Commerce Cloud
Digital experience platforms optimize value creation in all business models
More
SAP CPQ
Der einfache Weg zum digitalen Angebot durch
More
SAP Services Cloud
Increase service productivity and create unique customer experiences
More
SAP Customer Data Management CDC & CDP
Dovetailing of marketing and sales activities
More
Emarsys
Where the marketer's heart beats faster
More
Consulting & Implementation
Room for growth and success
More
UX Design
For an unforgettable visual experience
More