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Digital platforms. Smart grids. Security of supply and climate resilience – the utilities industry is at a turning point. valantic is a reliable partner for energy suppliers on their journey toward a digital, climate-stable future. Because those who act today are shaping the grids of tomorrow.
Contents
- 01 Current challenges facing the energy industry
- 02 Industry trends & future prospects
- 03 Our solutions and innovation offerings
- 04 Our expertise in the field of utilities consulting
- 05 References
- 06 Technology partner in utilities
- 07 Further information
- 08 Your contact
- 09 Frequently asked questions
Current challenges facing the energy industry
Energy suppliers and municipal utilities face enormous challenges in terms of security of supply, digitalization and climate resilience – amid rising market demands.
The energy industry is under immense pressure to transform. The modernization of grids, the energy transition, the expansion of renewable energies, digital customer expectations and strict ESG reporting are all coinciding with growing cost pressures. Those who address these dynamics early on can successfully combine security of supply, sustainability, and efficiency. Four challenges are particularly crucial in this regard:
Security of supply & grid expansion
By 2045, around €650 billion will need to be invested in German electricity grids. Municipal companies alone will account for €22.7 billion of this over the next ten years. In addition, municipal heating planning requires investments of €10.8 billion1). A total of 119 legally mandated grid expansion projects are to be implemented—an enormous task for municipal utilities and energy suppliers.
Digitalization & Cyber Security
Since 2025, the rollout of smart meters has been mandatory for consumption of 6,000 kWh per year or more. 84% of municipal utilities consider digitalization to be crucial for their future viability. At the same time, 81% of German companies have already been affected by data theft, espionage or sabotage. Digital transformation and cybersecurity are therefore among the key tasks facing energy suppliers.
Climate resilience, sustainability and reporting
Local authorities in Germany invest €1.5 billion annually in climate protection and adaptation measures. At the same time, energy suppliers must comply with 15,500 different legal standards. 80% of municipal utilities see the expansion of renewable energies as a top priority. Sustainability, regulatory compliance and decarbonization are crucial factors for the future viability of the industry.
Market demands & innovation
75% of consumers2) want to base their future energy consumption on the current electricity price. 60% of private property owners in Germany are planning to invest in solar power systems. At the same time, innovative AI applications such as federated learning enable energy savings of up to 65%3). These developments open up new opportunities for digital services, smart tariffs, and sustainable business models.
Industry trends & future prospects for the utilities industry
Energy suppliers and municipal utilities are facing huge opportunities: with digital technologies, smart platforms, and innovative concepts, they can make their service portfolios fit for the future and set themselves apart in the market in a sustainable way.
The transformation of energy supply presents not only challenges, but also enormous opportunities. Those who use technologies intelligently and actively shape cultural change can secure new business areas, stable revenues and strong customer relationships. These five trends will be key to success:
Smart grids & platform ecosystems
Smart grids are evolving into open platforms that make real-time data available to all stakeholders. Digital twins and IoT solutions open up completely new possibilities for seamlessly connecting grid operation, maintenance, and customer interfaces.
Prosumer models & flexibility markets
More and more consumers are generating their own energy. This development creates potential for new revenue models: neighborhood concepts, local storage solutions and dynamic tariff models are coming into focus.
AI & data-driven services
Artificial intelligence is evolving from a pure efficiency driver to an innovation driver. Automated forecasts, personalized services, and intelligent products differentiate utilities in the competitive arena.
Digital customer experiences & new revenue streams
Digital services are evolving from being a supplement to the core product. Platform business, pay-per-use models, and smart home integration offer new revenue potential and strengthen customer loyalty.
Agility & cultural change as a factor for success
Agile methods, cross-functional teams, and modern leadership models make organizations adaptable. A strong culture of change becomes the basis for permanently anchoring innovation capabilities.
Our solutions and innovation offerings in the utilities sector
From strategy to implementation – we support energy suppliers and municipal utilities along the entire value chain.
Whether it’s grid operation, generation or customer service, we support energy suppliers and municipal utilities in digitizing their processes, developing new business models and reliably meeting regulatory requirements. Our range of services covers all stages of the value chain – from exploration and import to generation, metering and distribution to billing and customer service.
Using proven methods, state-of-the-art technology and in-depth industry knowledge, we develop solutions that make transformation measurable. Digitizing existing processes and introducing new, innovative products and services lead to a significant increase in customer satisfaction. For municipal utilities and regional suppliers, four approaches in particular have proven effective in ensuring long-term sustainability and competitiveness:
We support energy suppliers and municipal utilities in achieving digital excellence along the entire process chain. Comprehensive digital tools enable precise planning and control of network expansion projects. Digital monitoring and automated alerting processes reduce downtime and make maintenance more efficient. With the help of AI-supported performance management, you can optimize your investment control in the long term. In addition, agile organizational structures create the basis for implementing rollout processes in a scalable and future-proof manner.
Our support services in detail:
- Efficient network expansion through the introduction of comprehensive digital tools for planning and expansion management
- Reduction of downtime through digital monitoring, automated alerting processes and increased efficiency in maintenance management
- Sustainable, efficient optimization of investment control through AI-supported performance management
- Scaling and automation of the rollout process through the introduction of agile organizational structures (e.g., Scaled Agile Framework)
We support municipal utilities in the comprehensive digitalization and strengthening of their competitiveness. By optimizing the customer journey and introducing AI-supported voice and chatbots, you can sustainably increase customer satisfaction, accessibility, and service quality. At the same time, we create the basis for efficient supply chain structures with a unified process and IT landscape. In addition, we implement effective measures to protect against cyberattacks in order to reliably secure infrastructure and customer data.
Our support services in detail:
- Increasing customer satisfaction by digitizing the customer journey and supporting the change process
- Improving the accessibility and quality of customer service through digitization, including the introduction of AI-supported voice and chat bots
- Supply chain optimization and increased efficiency through standardization of the process and IT landscape
- Securing infrastructure and customer data by implementing measures to detect and defend against cyber attacks
We support municipal utilities in reliably meeting regulatory requirements and aligning their financial and risk structures for the future. This includes implementing transparent data management and complying with extensive reporting obligations. We develop corporate finance control mechanisms that efficiently manage complex financial flows. In addition, we develop measures to strengthen climate resilience and secure your infrastructure in the long term. Our approach is rounded off by professional, company-wide risk management – from risk analysis to the derivation of concrete recommendations for action.
Our support services in detail:
- Support in applying and fulfilling reporting obligations and implementing the necessary data management
- Development of corporate finance control mechanisms and tools to optimize complex and non-transparent financial flows
- Development of approaches and measures to increase climate resilience and protect infrastructure
- Development and optimization of company-wide risk management processes, including risk analysis and derivation of concrete measures
We support municipal utilities in consistently tapping growth potential and developing new business areas. This includes increasing upselling and cross-selling through a uniform understanding of customers and optimized customer interactions. Based on in-depth analyses of needs and market trends, we develop innovative business models and design products that are precisely tailored to the requirements of your customers. In addition, we create the technological conditions necessary to implement new offerings efficiently and scalably.
Our support services in detail:
- Increase upselling and cross-selling by creating a uniform understanding of customers and improving customer interactions
- Develop innovative business models by analyzing customer needs and the potential of new business areas
- Design and introduce innovative products based on specific customer requirements
- Create the technological conditions for new innovative products
We help companies in the utilities industry to make their business processes more efficient and future-proof along the entire value chain. Our SAP end-to-end service portfolio combines state-of-the-art technology with comprehensive industry expertise, thereby accelerating your digital transformation.
We accompany you from strategy development and implementation to service and support. We rely on the latest SAP solutions such as RISE with SAP, SAP Business Data Cloud, and SAP Business AI, as well as innovative tools and proven methods to minimize process effort, improve performance, and optimize investments.
Our support services in detail:
- Scalable IT infrastructures through the introduction of SAP S/4HANA Utilities, SAP MaCo Cloud, and SAP Business Technology Platform for maximum efficiency and agility
- Automated processes through the use of AI-supported workflow and performance management
- Increased efficiency through the digitalization of your end-to-end business processes—from procurement to maintenance
- Sustainable investment planning through data-driven decision-making with intelligent tools and dashboards
Our services help you to flexibly master new market requirements and align your organization for the long term.
Our expertise in the field of utilities consulting
We are your partner for transformation in the energy sector – from strategic realignment to operational implementation. With over 4,200 experts, valantic combines in-depth expertise from the utilities, infrastructure, and telecommunications sectors.
Our consulting services cover all levels of the value chain – from exploration and import to generation, network operation, and metering to sales, billing, and customer service. Whether strategic change, digital platforms, smart grids, data & AI, process optimization, or agile organizational development: we have many years of experience, excellent methodological expertise, and a proven team that makes your transformation measurable.
What sets us apart:
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1
Proven expertise in the field of utilities and energy
Systematic transformation and securing future viability on three levels (business, operational, technical), taking regulatory requirements into account.
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2
Extensive experience from successful projects
Over 4,200 experts with more than 20 years of experience in implementing projects with the highest requirements (including infrastructure expansion and connectivity).
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3
Our own utilities practice
In-depth industry expertise with a focus on strategy, IT, data and implementation, with experienced consultants and a combination of implementation and analytics services.
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4
Excellent advice for your transformation
“Best Advisor” (= Top 10) for Innovation & Growth – from business model to technical implementation, from individual use case to market implementation.
References
Digital Transformation: Process Optimization and Customer Sactisfaction Improvement
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Innovative customer service: Salzburg AG relies on smart chatbots and advanced analyses
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Lean intracompany processes in only a few months
Learn moreTechnology partner in utilities
We work closely with leading technology providers to implement innovative solutions efficiently and in a future-proof manner. This allows us to combine strategic consulting with state-of-the-art platforms – from cloud services and data analysis to AI-supported applications.
Further information
Challenges in asset lifecycle management for network operators
The growing demands of the energy transition, advancing digitalization, and increasingly stringent regulatory requirements pose enormous challenges for the industry.
Read more
Read more
White paper: Sustainable asset management in the energy sector with SAP
This white paper highlights how network operators can use SAP solutions specifically for future-proof asset management in order to balance security of supply, efficiency and sustainability.
Frequently asked questions
Utilities Consulting encompasses strategic and technological support for the digitalization, process optimization, and transformation of energy suppliers. The goal is a future-proof, sustainable energy supply.
Utilities must comply with numerous requirements relating to ESG, grid expansion, data protection, and reporting – including up to 15,500 legal standards and new EU requirements for climate resilience and sustainability reporting.
valantic supports the entire rollout – from digital planning and control to IoT-based monitoring and the agile organization of grid expansion projects.
Artificial intelligence is becoming the basis for automated forecasts, real-time control, personalized customer services and more efficient use of resources.
valantic combines deep industry knowledge with technological expertise and agile implementation skills. Numerous successful projects and the “Best Consultant” award are proof of our strength.