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360° marketing across the entire customer journey

Viega Österreich

Since 2020, valantic has supported Viega Austria in the strategic development of a holistic marketing setup. The goal is to make the brand visible and tangible at every stage of the customer journey.

At its core is an iterative 360° approach that brings individual disciplines together into one connected system. Social media, content creation, the website and online magazine, performance marketing, and newsletters are strategically aligned and continuously optimized. The result is a consistent interplay across all channels, creating a strong foundation for long-term growth.

A hand is holding a Viega component in the water.

The challenge.

More than just individual channels

Viega Austria wanted to reposition the brand digitally and make it visible and tangible for customers, partners, and employees. To achieve this, the goal was to establish a consistent brand presence across all relevant channels.

Rather than just implementing individual measures, the challenge lay in developing a seamless customer journey that meaningfully connects all touchpoints. At the same time, the expansion was deliberately carried out step by step – strategically planned, sustainably implemented, and scalable at any time.

Viega Austria

Viega Austria

Two cell phone screenshots and one desktop screenshot of the Viega website.

3 screenshots of Instagram Story images from Viega.

3 photos of Viega components in nature.

A screenshot of the Viega website on a desktop computer.

From the first step to the big picture

The solution.

Together with Viega Austria, valantic is pursuing a clearly defined 360° marketing strategy designed to create an increasingly connected view of the entire customer journey.

The collaboration began with a deliberate focus on social media. From there, further disciplines were added step by step, from visual storytelling and the website to the online magazine, performance marketing, and email marketing.

Each new discipline was integrated directly into the existing framework rather than treated as a standalone measure. The result is a coordinated interplay across channels that continues to evolve into one connected marketing ecosystem with holistic impact.

When everything comes together

The highlights.

The strength lies not in individual measures, but in how consistently they work together. At Viega, marketing is not treated as a sequence of isolated campaigns but as an integrated system that is continuously refined. Strategy, content, paid media, and social media work together in a coordinated way and are optimized on an ongoing basis.

The result is a marketing setup that grows with the company and responds flexibly to changing market conditions, target audiences and business requirements.

360° marketing approach

Integrated marketing support across the entire customer journey

Long-term social media growth

Sustainable growth and continuous scaling on Facebook and LinkedIn

Content as a growth engine

Strategic use of video, photography and editorial content

Connected channels

Paid, organic and website channels work together as one integrated system

Continuous development

Ongoing optimization and refinement instead of one-off measures

360-Degree Marketing for Viega

Technology meets responsibility

The client.

Viega Austria is an expert in maintaining drinking water quality in buildings and one of the plumbing industry’s leading innovators and technology providers. The company combines high quality standards with a clear ambition to advance plumbing technology.

At its Attersee location, Viega Austria is helping shape the future of construction, guided by values such as respect, trust and courage. Its day-to-day work brings together technical expertise, close collaboration, and a strong commitment to personal, partnership-based communication.

Two photos showing a person reaching for a glass of water.

Closely aligned. Optimally coordinated.

The collaboration.

Our collaboration is built on close communication and continuous coordination. The project team and Viega Austria work together on an almost daily basis, from social media and content creation to editorial work, performance marketing, and campaign management.

This close collaboration enables fast decisions, clear priorities, and continuous strategic development. The result is a dynamic working relationship that creates a strong foundation for long-term project success.

Social Media at Its Best for Viega

Relevance over reach

The objective.

The goal was to sustainably increase brand awareness, establish social media as a relevant communication channel and strengthen Viega Austria’s position as an industry expert.

The overarching vision was to make the brand visible and tangible at every stage of the customer journey – for customers, partners and employees alike.

Growth that speaks for itself

The results.

The integrated marketing approach has delivered clear, measurable results over several years.

+728% Facebook follower growth

Continuous community building over five years

+979% LinkedIn follower growth

Strongest growth driver since 2023

+98.2% LinkedIn engagement rate

Significantly above the B2B benchmark

+146.8% website visibility

Substantial increase according to Sistrix

+423.3% online magazine impressions

Rapid growth as an expert content platform

Moving forward

The collaboration continues with a clear focus on further social media growth, the ongoing development of Viega Austria’s digital presence and new initiatives in email marketing.

Together, Viega Austria and valantic will continue to identify emerging trends, unlock new opportunities and define the next steps for long-term growth.

Portrait of Susanne Lammer

Mag. Susanne Lammer
Marketing Manager at Viega GmbH

”For me, a perfect partnership, like the one with valantic, is defined by the people who work together, pursue a common goal and see respect and trust as the foundation of their collaboration.“

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Feeling inspired by these results?

Get in touch with our experts for a personal consultation!

Portrait Lukas Höller

Lukas Höller

Client Service Director

valantic Austria

  • Two valantic Austria employees who work in digital marketing.
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  • A man sits at a desk with a laptop, while a woman stands next to a whiteboard with sticky notes and writes. The scene appears to be set in a modern office.
  • valantic Austria employee explains a project in Consulting & Strategy to a colleague.
  • Photo of a young valantic Austria employee taking notes on a glass wall during an SEO workshop.
  • Two valantic Austria employees who work in digital marketing.
  • Three people are sitting at a table in a brightly lit room and talking. One person is writing in a notebook, another is smiling and the third is partially visible. There are coffee cups and a laptop on the table.
  • A man sits at a desk with a laptop, while a woman stands next to a whiteboard with sticky notes and writes. The scene appears to be set in a modern office.
  • valantic Austria employee explains a project in Consulting & Strategy to a colleague.
  • Photo of a young valantic Austria employee taking notes on a glass wall during an SEO workshop.
  • Two valantic Austria employees who work in digital marketing.
  • Three people are sitting at a table in a brightly lit room and talking. One person is writing in a notebook, another is smiling and the third is partially visible. There are coffee cups and a laptop on the table.
  • A man sits at a desk with a laptop, while a woman stands next to a whiteboard with sticky notes and writes. The scene appears to be set in a modern office.
  • valantic Austria employee explains a project in Consulting & Strategy to a colleague.
  • Photo of a young valantic Austria employee taking notes on a glass wall during an SEO workshop.
  • 4 valantic Austria employees gathered around a laptop comparing CMS.
  • Three colleagues celebrate success in a modern office environment. Two people give each other a high-five while another person claps nearby.
  • Two valantic employees discuss a selection of influencers and content creators.
  • Top view of a modern meeting room with orange chairs.
  • valantic Austria employee working on a CRO audit for a customer at a standing desk.
  • 4 valantic Austria employees gathered around a laptop comparing CMS.
  • Three colleagues celebrate success in a modern office environment. Two people give each other a high-five while another person claps nearby.
  • Two valantic employees discuss a selection of influencers and content creators.
  • Top view of a modern meeting room with orange chairs.
  • valantic Austria employee working on a CRO audit for a customer at a standing desk.
  • 4 valantic Austria employees gathered around a laptop comparing CMS.
  • Three colleagues celebrate success in a modern office environment. Two people give each other a high-five while another person claps nearby.
  • Two valantic employees discuss a selection of influencers and content creators.
  • Top view of a modern meeting room with orange chairs.
  • valantic Austria employee working on a CRO audit for a customer at a standing desk.