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valantic DR!FT showcase

SAP Services

March 20, 2019

Image of toy cars at valantic Drift Showcase

We make the Customer Experience an interactive experience!

With our showcase, we connect processes along the value chain, use chatbots and IoT – with ease and at high speed.

The buying process via voice control and chatbot. The automatic ordering and picking in the shop. All a dream? With us this is already reality – even if only with drift cars.

Ready? – Go!

Used Technologies:
SAP Commerce Cloud, SAP Service Cloud, SAP S/4HANA, SAP EWM, SAP SCM, Conversational AI, IoT

The End-To-End Process

  • Car signals a low oil level
  • A ticket is automatically created in the Service Cloud
  • Chatbot makes order suggestion and leads interactively by voice control through the order process
  • Oil order is initiated in the Commerce Cloud
  • Order picking initiated via S4/HANA
  • Oil delivery

Gallery

Picture of toy cars, valantic Dr!ft Showcase
Picture of connections and plugs, valantic Dr!ft Showcase
Picture of connections and plugs, valantic Dr!ft Showcase
Picture of a toy car and a race track, valantic Dr!ft Showcase
Picture of a toy car and a race track, valantic Dr!ft Showcase
Picture of a toy car, valantic Dr!ft Showcase
Picture of people with barrels, valantic Dr!ft Showcase
Picture of an Unpackings, valantic Dr!ft Showcase
Picture of two people carrying a package, valantic Dr!ft Showcase
Picture of a package being cut open, valantic Dr!ft Showcase
Picture of a valantic display, valantic Dr!ft Showcase
Image of a person holding a valantic block, valantic Dr!ft Showcase

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