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Digitalization insurance

Next-level insurance: digital platforms and processes from a single source

Insurance companies are under pressure to modernise their IT landscape and provide digital services more quickly. At valantic, we have comprehensive insurance expertise and support you in the implementation of complex digitalization projects – in a practical, technologically sound and industry-specific manner.

Woman in a red shirt stands indoors near a window, with office chairs and a plant in the background, embodying the modern workplace shaped by digitalisation in the insurance industry.

The changing insurance industry - current challenges

Changed customer behaviour

Customers expect digital services, self-service portals and fast, simple processes - similar to tech companies. Individualisation: Customers want personalised products instead of standard tariffs.

Artificial intelligence & automation

Opportunities: AI can automate and improve claims processing, risk assessment and customer service. Challenges: Data protection, transparency and regulatory requirements in dealing with AI have not yet been fully clarified.

Regulation & Cyber-Security

EU regulations such as Solvency II, DORA (Digital Operational Resilience Act), ESG guidelines, etc. require major adjustments. Cybersecurity: More digital processes mean higher risks from cyberattacks.

Innovative InsurTechs as additional competition

Comparison platforms & InsurTechs: Competition is being intensified by new providers and transparent price comparisons.

New products

Behaviour-based policies, usage-based premiums and on-demand insurance are just a few examples of new products that will be necessary in the future to meet customer expectations.

Digitization of processes & systems

Legacy system replacement and cloud migration: Fundamental transformation of core systems to enable digital business models. Automated claims management: Real-time coverage validation during claim submission provides instant clarity for both parties. Payment processing: Whether crypto-based or via credit card, customers expect seamless and convenient premium payment options

We at valantic know the current challenges in the insurance industry and have the right solutions for you.

Our solutions for digitalisation projects at insurance companies

Strategische Unternehmensberatung für Versicherungen, Geschäftsleute geben sich im Büro die Hand.

Business Analytics

Consulting for insurance companies

Consulting for insurance companies
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Grow your reach

Marketing for insurance companies

Marketing for insurance companies
Software für Versicherungen und Website Development

Smart software. Smart insurance.

Tailored software solutions for insurers

Tailored software solutions for insurers

Trust in Our Expertise

Our digital initiatives in the insurance sector show how cutting-edge IT solutions can streamline processes, elevate customer experiences, and ensure compliance with ease. Discover selected success stories – innovative, scalable, and tailored to the needs of modern insurers.

Let’s start the conversation – no obligation, but full of potential.

Dr. Florian Heidecke, Partner & Managing Director, valantic Division Customer Experience

Grüezi from St. Gallen

Dr. Florian Heidecke

Partner & Managing Director

valantic

Christoph Pschorn, Managing Director valantic Division Customer Experience

Hello from Munich

Christoph Pschorn

Managing Director

valantic Division Customer Experience

Mareile Eckart, mm1

Grüezi from Zürich

Mareile Eckart

Managing Director

valantic