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Exclusive Executive Briefing
The Future of Retail
We are excited to invite you to an exclusive two-day executive briefing at the Microsoft Experience Center in Munich.
With this program we wish to bring together a select group of executives from leading retail companies in Denmark and Germany to explore how cutting-edge technology is shaping the future of our industries.
This is a unique chance for you to experience the Microsoft Experience Center in Munich – the only one of its kind in EMEA. The Center is a state-of-the-art innovation hub designed to showcase how the most advanced technologies are transforming industries.
- When: 5th-6th November 2025
- Where Microsoft Experience Center, Munich
Come along for two inspiring days at Microsoft’s Experience Center
We are excited to invite you to an exclusive two-day executive briefing at the Microsoft Experience Center in Munich.
With this program we wish to bring together a select group of executives from leading retail companies in Denmark and Germany to explore how cutting-edge technology is shaping the future of our industries.
This is a unique chance for you to experience the Microsoft Experience Center in Munich – the only one of its kind in EMEA. The Center is a state-of-the-art innovation hub designed to showcase how the most advanced technologies are transforming industries.
Exclusive access to the Microsoft Experience Center in Munich
Practical insights into AI-driven retail innovation
Dialogue with Microsoft experts and industry leaders
Inspiration and networking in a trusted setting
Why this program is worth attending!
Below you will find a draft version* of the program. We are currently working on finalizing the details together with Microsoft, and we look forward to sharing the complete program with you soon.
Day
1
November 5th, 2025
|
Arrival and hotel check-in |
|
Evening networking dinner at a selected restaurant in Munich |
Day
2
November 6th, 2025
| Time | Topic |
|---|---|
| 08:15–08:45 |
Arrival & registration & breakfast |
| 08:45–09:00 |
Introduction & welcome |
| 09:00–09:45 |
Keynote: Becoming frontier – Powering retail transformation with AI Inspiration session designed to align and ignite new thinking around what’s possible in the era of generative AI. |
| 09:45–10:30 |
Session 1: Building trust in the age of AI How responsible AI builds customer trust through governance, transparency, and real-world use cases. |
| 10:30–11:00 |
Coffee break |
| 11:00–12:00 |
Session 2: Redefining the retail experience Exploring omnichannel experiences, personalization, and how to transform retail journeys across digital and physical touchpoints. |
| 12:00–12:45 |
Lunch |
| 12:45–13:30 |
Immersive experience: Zava – Envisioning Theater Interactive storytelling that brings customer transformation journeys to life. |
| 13:30–14:15 |
Immersive experiences Showcasing how leading organizations are harnessing AI:
|
| 14:15–14:30 |
Snack |
| 14:30–15:15 |
Session 3: Innovating customer journeys from end to end How customer experience innovation has become the new competitive battleground. |
| 15:15–16:00 |
Session 4: AI agents in action - driving growth and productivity Low-code AI agents that streamline processes, enhance customer engagement, and reduce costs. |
| 16:00–16:25 |
Afternoon break |
| 16:25–17:10 |
Session 5: Retail sustainability - from ambition to impact with AI How AI and digital capabilities drive sustainability and ESG outcomes in retail and beyond. |
| 17:10–17:30 |
Wrap-up & closing |
Experience the future of retail
We look forward to welcoming you in Munich for this special event
The program not only offers exclusive access to the Microsoft Experience Center, but also aims to inspire new perspectives, spark meaningful conversations, and provide concrete insights into how AI and digital innovation are shaping the future of retail, fashion, and the automotive industry.
Fully booked!
The Future of Retail Event is currently fully booked.
You can still register for the waiting list or pre-register for the next event, expected to take place in Q1/2026.
Please note: No call-off quota has been arranged. Hotel bookings need to be made individually.
