Accessible Experience Leadership

Digital Accessibility Services

Imagine a digital world without barriers, where everyone can engage freely. As the European Accessibility Act takes effect in 2025, accessibility is becoming an essential part of doing business. At valantic, we don’t just help clients meet compliance standards — we help them create inclusive digital experiences that benefit everyone. Our Digital Accessibility Consulting Portfolio brings together strategy, compliance expertise, and AI innovation to future-proof your online presence.

Explore our Digital Accessibility Services Learn more our AI-powered accessibility solution

A woman with long hair, wearing a light brown sweater, uses sign language at a wooden table with a laptop and smartphone in a modern kitchen setting.

Digital Accessibility by the Numbers

80 million people in the EU live with a disability

94 % of European websites fail to meet basic accessibility standards

87.2 % of EU residents with disabilities used the internet

Only 56 % of EU citizens have at least basic digital skills

The European Accessibility Act (EAA) will be fully enforceable in June 2025

Accessible digital experiences reach up to 15 % more potential customers

Why Digital Accessibility Matters for Your Business

Accessibility ensures that web content is available to everyone, without barriers or restrictions. The success of an accessible online presence relies on four key qualities. It must be perceivable, operable, understandable, and robust. These qualities are defined by the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C).

WCAG Principles in Action

Perceivable

Content is presented to users such that it can be perceived without impairments—regardless of the device or the nature of the content.

Operable

Content and functions are operable through mouse, keyboard, touch control, and voice input.

Understandable

Content is easy to understand, and help can be called up quickly and easily anytime.

Robust

Content is compatible with various browsers, screen readers, and other assistive technologies.

Slavy Slavov
VP Delivery - AIOPSGROUP a valantic company

”Improving digital accessibility is crucial, affecting around 100 million people with disabilities across Europe. Over the next 10 months, companies will have a unique opportunity to invest in making their websites more inclusive. For some, this will involve quick updates; for others, it will mean more extensive enhancements to architecture, processes, CMS, and translation. Addressing these challenges will lead to a more accessible and user-friendly web experience.“

Accessible E-business: Benefits Beyond Compliance

By the end of June 2025, online stores and digital services must be accessible to all EU consumers. However, many companies remain unaware of the huge benefits that an accessible web presence offers:

Inclusive offerings broaden the user base

Around 25% of all internet users in Europe are inflicted by some form of impairment. Adherence to the WCAG standards lets companies create inclusive digital offerings, significantly broadening their user base. Accessibility is therefore not just a matter of fairness, but a smart business decision.

Accessible websites improve operational efficiency and profitability

Implementing the WCAG guidelines ensures more readable HTML and more uniform code. It also results in better SEO and higher content maintenance standards: mandatory link and image descriptions, along with audio and video alternatives, enhance the semantic quality of the web presence, improving operational efficiency, profitability, and online visibility.

Enhance User Experience (UX) & Conversion Rates

Accessibility is a prerequisite for good design, benefiting all users, not just those with impairments. An intuitive, instantly recognizable design with clean structures, straightforward navigation, and sensible typography simplifies use for all. An end-to-end engaging user experience (UX) boosts conversion rates and enhances a company’s public image.

Alexander Fetzer
Director Retail & Customer Business

”Only around 3% of the internet is currently accessible to people with impairments. Most companies are unaware of how to make their websites accessible to the over 20 million people living with impairments in Germany. I am proud to be part of an international team passionately dedicated to creating a more inclusive digital world with our expertise.“

From expert audits to AI-driven solutions: Our Digital Accessibility Consulting Portfolio

1. Accessibility Quick Check

Goal: Quick diagnosis

The Accessibility Quick Check provides you with full insights into the accessibility level of your website, or online store, along with the main optimization opportunities.

Approach

Assessment of your digital products and services based on the latest accessibility standards (European Standard DIN EN 301 549 with a focus on BITV and WCAG 2.2, Level A + AA)
Preparation of a management summary highlighting the most important findings and identifying relevant areas for action

Result

You receive a summary of the current accessibility status of your digital products. Our experts outline comprehensibly the main opportunities for improving accessibility.

Two females are sitting at a table with coffee and snacks, one of whom has Down syndrome. They are smiling as they look at an open laptop.

2. Accessibility Audit

Goal: Full compliance with all accessibility standards; best practice analyses for accessibility and user experience.

Approach

Our comprehensive Accessibility Audit positions you to recognize and leverage optimization opportunities, elevating the accessibility and user-friendliness of your digital products.

Holistic analysis of your websites, stores, based on the latest accessibility standards (European Standard DIN EN 301 549 with a focus on BITV and WCAG 2.2, Level A + AA)
Comprehensive evaluation of the accessibility of your digital products through a combination of advanced automation tools and manual tests, including screen readers and, if desired, user feedback
Accessibility assessment derived from the latest user needs and recommendations identified through networking insights and A/B testing
User-friendliness evaluation based on established user experience heuristics
An optional review of PDFs and emails is also possible

Result

You receive specific recommendations for actions needed to improve user-friendliness and ensure compliance with all accessibility guidelines—including suggestions for optimizing the UX/UI design, frontends, and content. We also provide you with a prioritized list of the results, containing ready-for-ticket proposed solutions.

A person with a bionic arm prosthesis is shaking hands with another person as a greeting or in a sign of collaboration.

3. Accessibility Development Studio

Goal: End-to-end accessibility
With the help of our expertise, create an accessible online experience that—through optimal usability, robust programming, and WCAG-compliant content—is inclusive and engaging for all user groups.

Approach

Comprehensive UX and UI optimization support, ensuring optimal accessibility
Technical implementation of accessibility features, either realized incrementally or during relaunch or redesign projects
Assurance that all design, editorial, technical, and communicative elements meet accessibility standards
Establishment of accessibility as a fundamental quality benchmark

Result

Your digital portfolio offers an accessible brand and product experience for all users. Additionally, AX Development Studio provides your internal development team with a powerful in-page monitoring tool for testing and addressing accessibility issues in your systems in real-time. This tool identifies errors and offers appropriate corrections.

A young redhead girl is sitting with a laptop on her lap.

4. AI-Enhanced Accessibility Suite

Goal: Enhanced accessibility through AI-driven insights and automation.

Approach

Content Creation: Auto-generate alt texts, transcripts, and simplified text (e.g., via ChatGPT-like LLMs).
Automated Testing: Scan for barriers like missing headings or low contrast.
Monitoring & Personalization: Real-time overlays (with pitfalls avoided—e.g., no superficial fixes).
Pitfalls to Avoid: AI hinders if not human-reviewed; focus on usability testing.

Results: Your Organizations gain an innovative and sustainable accessibility system that enhances compliance efficiency, fosters inclusive design, and continuously adapts to diverse user needs, while reducing costs and risks associated with non-compliance.

AI for digital accessibility: actionable tips to ensure EAA compliance

Discover our AI-Powered Accessibility Solutions

Ready to unlock the full potential of digital accessibility with AI? Discover how our AI-powered accessibility services can help your organization meet EAA requirements, enhance user experience, and drive sustainable…

Learn more our AI Accessibility Solutions

5. Accessibility Monitoring and Assurance

Goal: Accessibility performance

Our continuous monitoring services allow you to maintain consistently high-quality, inclusive design across all your system environments.
Approach

Real-time monitoring of all systems, including sandboxes and development, staging, and production environments
Optimized monitoring through custom test scenarios specifically tailored to your digital solutions
Use of AX Development Studio to quickly identify and address accessibility issues
Continuous testing to ensure all changes comply with accessibility requirements
Realization of a workflow that converts findings quickly and easily into actionable tickets
Comprehensive consulting and support on all questions related to digital accessibility

Result
You receive a customized monitoring system that systematically ensures compliance with prevailing accessibility standards and facilitates ongoing accessibility improvements.

Glasses are held in front of a vision test text document, making the text appear sharp through the glasses and blurry outside of them.

6. Accessibility Training

Goal: Accessibility enablement

Our accessibility training shows you how to foster an inclusive mindset and practices across all value-adding areas of your company and position yourself as a leader in Accessible eXperience.
Approach

Conduct training sessions and workshops to raise awareness and share knowledge about accessibility, and to foster a unified cross-team understanding of barriers and how to overcome them
Coaching the design, content, and development teams, enabling them to implement and integrate accessibility standards and principles effectively

Result

Your team fully understands the added value of digital accessibility and is equipped to ensure accessibility throughout every product development and content management phase.

A young girl is holding a mobile phone and explaining its content to an older woman who is watching attentively.

7. Accessibility Research

Goal: Accessibility insights
Gain detailed, data-driven insights into the accessibility of your digital products and services, along with comprehensive recommendations for optimization.
Approach

Conduct user and usability tests to understand and evaluate the actual user experiences of people with various disabilities
Carry out customer interviews and surveys to receive direct feedback from users, recognizing their needs and challenges in interacting with your products
Facilitate persona and customer journey workshops to consider accessibility from different perspectives and develop targeted improvement measures

Result

You will receive a comprehensive analysis of the current state of your digital products concerning accessibility. Our experts will clearly present the key insights and offer practical recommendations to optimize the user experience for all user groups.

A professional working on a design research in digital environment.

Accessibility in e-commerce

Make your online store accessible and extend the reach of your digital offering. Get started now and make your e-commerce accessible and future-proof.

Download Our AI Accessibility in e-commerce - Whitepaper

Certified Expertise valantic, Your Trusted Partner in Accessibility

With the certification as Certified Professional in Accessibility Core Competencies (CPACC) by the International Association of Accessibility Professionals (IAAP), Alexandra Gurtner and Nina Schneider, among others, have demonstrated their expertise in the field of digital accessibility. Their focus on UX design not only helps create inclusive digital products and services but also ensures they are sustainably user-centered.

What this means for our clients: We have the necessary know-how to design their digital offerings to be accessible to everyone while meeting the highest quality standards.

Alexandra Gurtner und Ninas Schneider IAAP

Ready to attract new target audiences, enhance your brand reputation, and unlock additional sales opportunities? Let’s do it! We’ll guide you on your journey to becoming an Accessible eXperience champion.