Reinventing digital coach traffic management in tourism

More control, less chaos – the digital system sets new standards in the coach traffic management of tourist cities. With just a few clicks, coach companies can reserve time slots for arrival, drop-off, and departure. The entire process is seamlessly managed: online booking in advance, access only with a valid QR code, and 100% digital handling.

Smart system, big impact:

• online slot booking for coaches
• automated gate opening or on-site registration via QR code
• real-time monitoring and statistics dashboard
• reduced surrounding traffic and smoother visitor flows through targeted management

And Salzburg takes it even further: two terminals, an external parking lot, customized booking options (drop-off or pick-up only, day vs. overnight guests), and automatic accommodation checks provide maximum flexibility and control – with minimal traffic chaos.

What has evolved into a highly advanced platform for digital coach traffic management in Salzburg has proven to be an effective solution in Hallstatt and Nuremberg as well. Salzburg demonstrates how digital traffic control works today – precise, thoughtful, and user-centered. The system goes far beyond classic slot booking: From individually selectable terminal functions to automatic accommodation checks, it creates a digital control hub that sets new standards.

And the best part: If you meet certain criteria, you even benefit from integrated discount systems. No other bus management system in the DACH region currently offers comparable features – Salzburg is clearly leading the way here.

Salzburg, Nuremberg, and Hallstatt are among the most-visited cities in the German-speaking region – with high tourist influx and sensitive urban structures. To balance quality of life with the visitor experience, they rely on digital management instead of analog overload.

Each city uses the system in its own way

• Salzburg manages bookings, overnight stays, and terminal selection down to the last detail.
• Nuremberg provides barrier-free access for specific target groups.
• Hallstatt efficiently and elegantly organizes tourist flows in its narrow town center.

Open, solution-oriented, and as equals – that’s how the collaboration with the cities unfolded. Clear communication, fast feedback loops, and strong teamwork between frontend, backend, and design departments ensured that tailored functions quickly became reality – with a focus on usability, performance, and scalability.

The goal was clear: reduce overtourism, manage coach traffic flows, and noticeably improve the quality of stay. The solution was not about restricting access but about smart planning: Through digital slot allocation, transparent booking processes, and targeted management, a system was created that brings order – while maintaining openness for guests.

• Salzburg: noticeable relief thanks to fewer unregistered coach arrivals
• Nuremberg: barrier-free access for travel groups
• Hallstatt: regulated visitor flows to protect local infrastructure