Highlight
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Get to know usReinventing digital coach traffic management in tourism
valantic Austria has developed an innovative management system for coaches – featuring slot booking, QR code entry and statistics.
Salzburg, Hallstatt and Nuremberg are tackling the growing coach traffic with foresight – through digital control and with a focus on enhanced quality of life.
Tourist hotspots are under pressure: Too many unregistered coaches arriving at the same time, and too little overview of arrivals and departures. Salzburg, Hallstatt, and Nuremberg are addressing this challenge head-on – as pioneers aiming to guide visitor flows in a targeted, digital way, reduce the burden on cities, and establish sustainable tourism concepts.
The solution.
More control, less chaos – the digital system sets new standards in the coach traffic management of tourist cities. With just a few clicks, coach companies can reserve time slots for arrival, drop-off, and departure. The entire process is seamlessly managed: online booking in advance, access only with a valid QR code, and 100% digital handling.
Smart system, big impact:
And Salzburg takes it even further: two terminals, an external parking lot, customized booking options (drop-off or pick-up only, day vs. overnight guests), and automatic accommodation checks provide maximum flexibility and control – with minimal traffic chaos.
The highlight.
What has evolved into a highly advanced platform for digital coach traffic management in Salzburg has proven to be an effective solution in Hallstatt and Nuremberg as well. Salzburg demonstrates how digital traffic control works today – precise, thoughtful, and user-centered. The system goes far beyond classic slot booking: From individually selectable terminal functions to automatic accommodation checks, it creates a digital control hub that sets new standards.
And the best part: If you meet certain criteria, you even benefit from integrated discount systems. No other bus management system in the DACH region currently offers comparable features – Salzburg is clearly leading the way here.
The client.
Salzburg, Nuremberg, and Hallstatt are among the most-visited cities in the German-speaking region – with high tourist influx and sensitive urban structures. To balance quality of life with the visitor experience, they rely on digital management instead of analog overload.
Each city uses the system in its own way
The collaboration.
Open, solution-oriented, and as equals – that’s how the collaboration with the cities unfolded. Clear communication, fast feedback loops, and strong teamwork between frontend, backend, and design departments ensured that tailored functions quickly became reality – with a focus on usability, performance, and scalability.
The goal.
The goal was clear: reduce overtourism, manage coach traffic flows, and noticeably improve the quality of stay. The solution was not about restricting access but about smart planning: Through digital slot allocation, transparent booking processes, and targeted management, a system was created that brings order – while maintaining openness for guests.
The results.
Smart booking system
Slot-based reservations with QR code validation
Pimcore power
Backend with a comprehensive statistics module
Barrier control
API-driven, automated, secure
Unique rules for each city
Custom parameters for Salzburg, Nuremberg & Hallstatt
Tourism management 2.0
Data-driven visitor flow management
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