Salesforce

People in a meeting, financial advisor with couple explaining options. The agent is using a computer. Couple are casually dressed. They sitting in an office and are discussing something with the agent.

Customer Experience September 11, 2025

Salesforce Security: Why continuous measures are critical

Salesforce security does not end with implementation. With valantic as your partner, you can sustainably secure your platform – through audits, governance, and concrete recommendations for action. Learn why Salesforce security is a shared responsibility between vendor, customer, and partner – and how valantic helps protect your org with a Security Health Check!

A woman engages with a humanoid robot at a desk featuring a computer, exploring innovative AI consulting strategies.

Customer Experience July 24, 2025

Outlook: How AI agents are shaping the future of work

The use of AI agents provides new impulses for collaboration and organizational workflows. Those who explore the possibilities early lay the foundation for greater efficiency, flexibility, and future-ready structures within their company.

Customer Experience July 10, 2025

The best way to get started with Salesforce Agentforce: Implementation, pilot projects, and quick wins

How can companies successfully get started with AI-powered processes using Salesforce Agentforce? With a targeted approach, it's possible to identify initial use cases, test them thoroughly, and scale step by step. A structured path helps deliver effective results quickly without disrupting day-to-day operations.

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Customer Experience July 3, 2025

Success Stories: How companies are already using Salesforce Agentforce today

From food delivery to B2B sales: companies across a wide range of industries are already relying on Salesforce Agentforce. These AI agents automate processes, reduce team workloads, and enhance the customer experience. Real-world examples illustrate the versatility of Agentforce and the measurable benefits it can deliver in a short time.

Customer Experience June 26, 2025

How Salesforce Agentforce is transforming businesses: From service to commerce

What if service responded faster and commerce adapted in real time without added complexity? Salesforce Agentforce brings AI agents into your operations, enabling personalized experiences, leaner processes, and more time for what really matters.

A businessman's analyzing graph on laptop in home office

Customer Experience June 5, 2025

Agentforce from Salesforce: An overview of the AI revolution in the business

While many companies are still experimenting with isolated chatbot solutions, Salesforce takes a decisive step forward with Agentforce: The platform seamlessly integrates AI agents into service, sales, and commerce enabling efficient, data-driven business processes.

Customer Experience May 28, 2025

Salesforce World Tour 2025: Focus on Agentforce

At the Salesforce World Tour 2025 in Frankfurt, Agentforce, Customer 360, and the Data Cloud were in focus. The event showed how AI, automation, and real-time data help businesses operate more efficiently and customer-centric. valantic supports companies along this journey – from strategy to technical implementation.