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E-Commerce

E-commerce (also called eCommerce, electronic trade, Internet trade or online trade) is part of E-business and refers to buying and selling processes via the Internet. With electronic trade, an immediate business relationship between sellers and buyers is handled via data transfer. Essentially in the E-commerce sector, there is a distinction between the areas B2C (Business-to-Consumer) and B2B (Business-to-Business) since sometimes there are different requirements for the different target groups. Our valantic consultants have many years’ expertise in the design and implementation of E-commerce solutions – talk to us.

Customer Experience February 12, 2021

B2B commerce: Times have changed

Just as in B2C, today customers in B2B purchasing expect an easy, transparent shopping experience. That's why suppliers should adjust and simplify all of their purchasing and sales processes to suit this new situation.

Bild von Vincent Aniol, RE-UX-Consultant bei valantic CEC Schweiz, daneben das Bild eines Laptopbildschirmes sowie einiger Notizzettel

Customer Experience January 5, 2021

E-commerce: Customers Pay Higher Prices with Good Customer Experience

What makes for good customer experience in e-commerce and what do e-shop operators need to keep an eye on? Vincent Aniol, valantic, answers these questions.

Bild von Fabian Saccilotto, Head of Technology and Innovation bei valantic Schweiz

Customer Experience November 27, 2020

What you need to consider when selecting a B2B e-commerce system

Now is the best time to plan and implement an e-commerce solution for your company. Fabian Saccilotto, Head of Technology & Innovation at valantic CEC Schweiz, explains what companies need to consider and how they can best proceed.

Bild einer lächelnden Frau, im Hintergrund Regale eines Baumarktes sowie die Nahaufnahme eines Tablet-Bildschirmes

Customer Experience September 8, 2020

On-site search as a central element of the customer experience

Even if e-commerce takes place online, it pays to look beyond the end of one's own nose. There are various concepts, behaviors, and simple experiences from everyday life from which you can learn in e-commerce. These include, for example, why the search in your own shop is such a central element of the customer experience.

Bild von Christian Tomas, Business Analyst E-Commerce bei valantic CEC in Mannheim

#valanticworld June 5, 2020

From a Retail Company to SAP Commerce Consulting – Why the Leap is Worthwhile

Christian Tomas, Business Analyst E-Commerce, tells us in an interview why he dared to take the leap from a retail company to consulting and what his start at valantic was like.

Image of Urs Haeusler, Managing Director at valantic Customer Experience & Commerce Switzerland, e-Commerce

Digitalization Services May 18, 2020

B2B commerce: Here’s how to digitalize your B2B sales channels in the era of Covid-19

Currently, Covid-19 has a firm grip not just on our private lives, but also on the entire economy. In particular, B2B trade will feel the pandemic's consequences due to its strong orientation toward bricks-and-mortar sales and the cancellation of trade shows. Urs Haeusler, Managing Director of valantic CEC Schweiz, explains in this interview how you can reorient your sales strategy in B2B commerce for the long term and what other tips you should pay attention to right now.

Digitalization Services February 17, 2020

5 questions for… Tim Hahn, Managing Director of netz98

netz98 has been part of valantic since the beginning of December 2019. We spoke to Managing Director Tim Hahn about what the merger means for netz98 and valantic from his point of view and to what ambitions this E-commerce specialist from Mainz will devote himself in the future.

Customer Experience December 16, 2019

5 questions for… Tim Wedler, Managing Director of the NEXUS Netsoft Group

Find out more about the motivation and the goals of the merger with valantic in the interview with Tim Wedler, Managing Director of the NEXUS Netsoft Group.

Image of a laptop showing the SFS-website, valantic Case Study SFS

Customer Experience February 12, 2018

The new SFS online Shop

Everything for the customer's benefit: The new B2B platform is designed according to the behavior and needs of SFS customers – from the shopping cart to delivery or pick-up.

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