AI-Driven Customer Experience

GAIO ensures your brand, products, and content are visible within large language models — the new entry point for online discovery. We help you audit how often and in what context your brand appears in AI responses, optimize data structures, and automate content production through our modular GAIO framework. From visibility analysis to data enrichment, AI content operations, and continuous AI SEO monitoring, GAIO positions your company to win the new AI era of discoverability.

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Example: Travel & Retail Clients – Scaling Content with GAIO
For travel brand Sawadee, valantic implemented automated content creation using custom AI models. Within one month, 500 optimized landing pages went live, increasing organic visibility by 54% in the first year — a benchmark in generative AI-driven SEO.

Creating high-quality content has never been faster. With generative AI, valantic builds scalable content operations that automatically produce product descriptions, category texts, blog articles, and translations — all in your brand voice. Using multi-agent workflows, we combine creativity, consistency, and speed. AI also generates and transforms images, enabling complete campaign assets at a fraction of traditional production time.

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needs AI: https://www.valantic.com/de/cx/leistungen/content-management/

Example: PIK AG – Turning Data & content into Competitive Advantage
Together with valantic, PIK AG redefined its product data strategy with a “Data-First” approach. Using AI-driven extraction and enrichment, product information is now structured, translated, and synchronized automatically across commerce and marketing systems. What once took hours now happens in minutes — creating clean, scalable data that powers personalized content and multilingual customer experiences.

AI transforms e-commerce into a conversation. With intelligent search, recommendation engines, and conversational shopping tools, customers discover the right products faster and with greater satisfaction. Semantic search and vector databases understand intent, not just keywords — delivering relevant results in any language. Through our valantic AI Suite, we’ve shown how AI can make buying journeys more intuitive, contextual, and conversion-focused.

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needs to be translated in english: https://www.valantic.com/de/cx/technologien/ai-suite/

Example: COLONS – Product Search Reinvented
valantic implemented an AI-powered, multilingual product search that allows customers to search in their own language without translating product data. The new architecture combines a semantic AI knowledge base with traditional search and automatic unit conversion — reducing zero-results, accelerating international expansion, and improving usability across markets.

AI doesn’t just personalize websites — it revolutionizes customer relationship management. Our AI-enhanced CRM and CDP solutions predict customer needs, score leads, automate follow-ups, and orchestrate campaigns based on real-time behavior. The result: hyper-personalization at scale and a sales organization that responds instantly, intelligently, and empathetically. Our AI Sales Agent solution, for example, has improved lead qualification efficiency by up to 97% and raised conversion rates by 40%.

valantic ensures your AI runs transparently, ethically, and inclusively. We implement AI dashboards that monitor output quality, performance, and compliance. Our accessibility tools automatically detect and fix issues to meet EAA and WCAG standards — ensuring every customer, regardless of ability, enjoys a seamless experience. Because great AI CX is not only smart — it’s responsible.