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Get to know usSiemens Healthineers, a leading medical technology company, has stood for innovative products, services, and solutions for more than a century. The main challenge was to introduce and continuously develop a high-performance PLM Teamcenter solution that seamlessly supports the entire product lifecycle from requirements engineering to manufacturing. Through the introduction of the Siemens Healthineers Integrated Tool Landscape (ITL) and the transition to the agile SAFe framework with eight teams focusing on different core functionalities, Siemens Healthineers has realized a range of benefits.
Siemens Healthineers is a global provider of devices, solutions, and services in the healthcare sector. The company is active in more than 180 countries and has a direct presence in more than 70 countries. As a leading medical technology company, Siemens Healthineers is committed to improving access to healthcare for underserved populations worldwide and overcoming the most serious diseases. The company primarily operates in the fields of imaging, diagnostics, cancer treatment, and minimally invasive therapies, complemented by digital technologies and artificial intelligence.
The Teamcenter installation at Siemens Healthineers was launched in the mid-2000s. Initially, the system was mainly used for CAD management and simulations. However, the scope of requirements and use cases continued to grow steadily. One of the key challenges was developing a system that not only met the needs of individual business units but could also be used company-wide.
By implementing the Siemens Healthineers Integrated Tool Landscape (ITL) and transitioning to the agile SAFe framework with multiple teams focused on different core functionalities, Siemens Healthineers has realized a number of benefits. The ITL enables better coordination and a greater focus on company-wide use, resulting in significant efficiency gains. The coordination of BOM management projects will lead to a single source of truth in the future, improving transparency and agility in the processes.
Significant time savings through automation
Greater transparency and speed throughout the entire PLM lifecycle
Reliable consistency and security
A centralized source of information and processes for PLM and engineering development
Significant efficiency gains through coordinated use of the Siemens Healthineers Integrated Tool Landscape (ITL)
Increased transparency in bill-of-materials (BOM) management
Efficient management and integration of MCAD and ECAD data
The future vision: an integrated end-to-end PLM platform from requirements engineering to manufacturing based on SAP ERP
Before a great product is created, thousands – perhaps even millions – of decisions must be made. These are not only the major decisions that mark project milestones, but also many smaller ones. Anyone in the company can make a decision at any time that helps determine the success or failure of a product or solution.
In addition, products are becoming increasingly complex. Mechanics, software, and electronics must interact optimally. Interfaces between components and systems play a decisive role well into the late stages of the development process.
Requirements Engineering – solution design and implementation
Around 2015, the need to replace outdated requirements management tools became evident. After several analyses, the decision was made to adopt Teamcenter’s requirements management model. Later, for reasons of improved user experience and acceptance, the decision was made to use Polarion ALM instead of Teamcenter RE.
BOM Management – solution design and implementation
In 2017, the need for smoother handling of SAP material masters in connection with existing CAD data was identified. To address this, Siemens Healthineers and valantic launched another project focusing on parts and BOM management.
Engineering Change Management – solution implementation
The goal of change management using Teamcenter is to manage changes efficiently, effectively, and sustainably while supporting both the organization and its employees. This is intended to secure and improve the company’s competitiveness in the long term.
System operations and maintenance
The development of a comprehensive PLM system includes the operation and maintenance of multiple systems.
In addition to the productive environment, additional systems are required. These include a test system, multiple environments for training, demonstrations, and proof-of-concepts, as well as maintenance of virtual clients for the implementation teams. To optimize operations, automated integration builds and deployments as well as client distribution were established over time.
Rollout - Rollout management
Siemens Healthineers follows the approach of gradually making functionalities available to additional business units and departments. New “customers” are shown the current functionality, followed by a fit-gap analysis to identify and add any missing functionalities or process steps if necessary.
For each new business unit or department wishing to join the system, a rollout project is set up to manage introductions in a structured and well-defined manner. Coordination between the ITL and stakeholders is handled by rollout managers, who primarily act as intermediaries.
Testing – functional tests, verification and acceptance tests
Over the years, the functionality of the Teamcenter system grew immensely. Since healthcare is a highly regulated environment, validation and verification (also known as testing) must be precise and comprehensive before new versions can go live. For a long time, testing was the responsibility of the implementation teams. To increase test quality and better support implementation colleagues, the test concept was adjusted and dedicated testing was introduced into the program.
On average, seven employees were involved in the overall project, with peaks of up to 18 employees.
Including additional partners, a total of 50 to 70 consultants and experts were driving the project forward during peak periods.
Greater agility, increased transparency, and a “single source of truth” for all involved business units are among the core benefits achieved through the project.
Success Story: Siemens Healthineers transforms its PLM system end-to-end
Shahin Khazanbeik
Managing Director
valantic