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Customer Experience July 24, 2025

Outlook: How AI agents are shaping the future of work

The use of AI agents provides new impulses for collaboration and organizational workflows. Those who explore the possibilities early lay the foundation for greater efficiency, flexibility, and future-ready structures within their company.

Outlook: How AI agents are shaping the future of work
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Customer Experience July 15, 2025

Calculation models and ROI: What Salesforce Agentforce delivers in real terms

The economic impact of AI agents is measurable when planned correctly. With pilot initiatives, comparative data, and clear objectives, the value contribution of Salesforce Agentforce can be systematically evaluated and applied to specific use cases.

Calculation models and ROI: What Salesforce Agentforce delivers in real terms
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Customer Experience July 10, 2025

The best way to get started with Salesforce Agentforce: Implementation, pilot projects, and quick wins

How can companies successfully get started with AI-powered processes using Salesforce Agentforce? With a targeted approach, it's possible to identify initial use cases, test them thoroughly, and scale step by step. A structured path helps deliver effective results quickly without disrupting day-to-day operations.

The best way to get started with Salesforce Agentforce: Implementation, pilot projects, and quick wins