Skip to content
Blog

Interview

Maria Kern

Customer Experience November 4, 2025

Service portals in B2B: How IoT, AI and user hubs are redefining customer retention

Service portals are emerging as digital customer experience hubs in B2B commerce, consolidating sales, service and communication on a single platform. In this interview, Maria Kern, Senior Frontend Architect at valantic, shares how IoT and AI are transforming these portals into intelligent, proactive solutions, boosting both customer loyalty and operational efficiency.

Service portals in B2B: How IoT, AI and user hubs are redefining customer retention
Male architect using mobile phone and laptop at construction site

SAP Asset Lifecycle Management May 27, 2022

Interview: Mobile maintenance and digital resource planning

How can digitalization streamline asset management? In this interview, Dr. Andreas Dankl discusses mobile maintenance, digital resource planning, and key success factors. Discover how structured planning helps companies boost efficiency and strengthen their competitive edge!

Interview: Mobile maintenance and digital resource planning